Kiana L. Houston
Merriville,IN
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Little Marvels Early Childhood School
03.2018 - 05.2021
- Prepare daily lesson plans
- Keep record of children’s progress, routines, and interest
- Carrying out administrative duties such as filing, typing, copying, binding, and scanning.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Coached new employees on administrative procedures, company policies and performance standards.
Childcare Assistant
Merchants of Hope
02.2016 - 03.2018
- Create fun and educational and activities for my class
- We do physical activities at the playground
- Work with school age kids ages 6-13 on their homework assignments.
- Keep track of their wellness and health
Recreation Youth Instructor
East Chicago Park District
East Chicago, IN
04.2015 - 01.2016
- Enforce rules and regulations
- Organize, lead, and promote recreational activities and events
- Create different activities
- Help with homework.
- Helped youth learn to identify negative behaviors and triggers.
Steak and Shake
07.2014 - 03.2015
- Production
- Prepared food
- Operated, cash, and totaled out food purchases
- Took orders through the drive-thru window
- Served customers food.
Cosmetologist/ Front Desk Receptionist
Ms.Val Unisex Salon
Whiting, IN
02.2015 - 08.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Kept accounts in balance and ran daily reports to verify totals.
- Performed cosmetic services such as cosmetics hairstyling, manicures, and pedicures.
- Recommended and sold various hair care products.
Childcare Assistant
Lisa Safe Haven Daycare
08.2012 - 02.2014
- Maintain a safe and play environment
- Sanitize toys and play equipment
- Change children if needed and kept diapers clean
- Assist in preparing food and serving meals and refreshments.
Education
undefined
Cosmetology, Regency Beauty Institute
2016
HIGH SCHOOL DIPLOMA - undefined
CENTRAL HIGH SCHOOL
2013
Skills
- Research and Analytical Skills
- Strong Organizational Skills
- Multitasking and Time Management
- Multi-Line Telephone Systems
- Document and File Management
- Appointment Coordination
- Meeting Planning
- Administrative and Clerical Support
Timeline
Administrative Assistant
Little Marvels Early Childhood School
03.2018 - 05.2021
Childcare Assistant
Merchants of Hope
02.2016 - 03.2018
Recreation Youth Instructor
East Chicago Park District
04.2015 - 01.2016
Cosmetologist/ Front Desk Receptionist
Ms.Val Unisex Salon
02.2015 - 08.2018
Steak and Shake
07.2014 - 03.2015
Childcare Assistant
Lisa Safe Haven Daycare
08.2012 - 02.2014
undefined
Cosmetology, Regency Beauty Institute
HIGH SCHOOL DIPLOMA - undefined
CENTRAL HIGH SCHOOL
Similar Profiles
Hadley CoryHadley Cory
Preschool Teacher at Little Marvels Early Childhood SchoolPreschool Teacher at Little Marvels Early Childhood School
Ericka FlemmingEricka Flemming
Professional Teacher at Belton Early Childhood SchoolProfessional Teacher at Belton Early Childhood School
Dana LittleDana Little
Lead Teacher at The Goddard School For Early Childhood DevelopmentLead Teacher at The Goddard School For Early Childhood Development