Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Kiana L. Houston

Merriville,IN

Summary


Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

12
12
years of professional experience

Work History

Administrative Assistant

Little Marvels Early Childhood School
03.2018 - 05.2021
  • Prepare daily lesson plans
  • Keep record of children’s progress, routines, and interest
  • Carrying out administrative duties such as filing, typing, copying, binding, and scanning.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Coached new employees on administrative procedures, company policies and performance standards.

Childcare Assistant

Merchants of Hope
02.2016 - 03.2018
  • Create fun and educational and activities for my class
  • We do physical activities at the playground
  • Work with school age kids ages 6-13 on their homework assignments.
  • Keep track of their wellness and health

Recreation Youth Instructor

East Chicago Park District
East Chicago, IN
04.2015 - 01.2016
  • Enforce rules and regulations
  • Organize, lead, and promote recreational activities and events
  • Create different activities
  • Help with homework.
  • Helped youth learn to identify negative behaviors and triggers.

Steak and Shake
07.2014 - 03.2015
  • Production
  • Prepared food
  • Operated, cash, and totaled out food purchases
  • Took orders through the drive-thru window
  • Served customers food.

Cosmetologist/ Front Desk Receptionist

Ms.Val Unisex Salon
Whiting, IN
02.2015 - 08.2018
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Performed cosmetic services such as cosmetics hairstyling, manicures, and pedicures.
  • Recommended and sold various hair care products.

Childcare Assistant

Lisa Safe Haven Daycare
08.2012 - 02.2014
  • Maintain a safe and play environment
  • Sanitize toys and play equipment
  • Change children if needed and kept diapers clean
  • Assist in preparing food and serving meals and refreshments.

Education

undefined

Cosmetology, Regency Beauty Institute
2016

HIGH SCHOOL DIPLOMA - undefined

CENTRAL HIGH SCHOOL
2013

Skills

  • Research and Analytical Skills
  • Strong Organizational Skills
  • Multitasking and Time Management
  • Multi-Line Telephone Systems
  • Document and File Management
  • Appointment Coordination
  • Meeting Planning
  • Administrative and Clerical Support

Timeline

Administrative Assistant

Little Marvels Early Childhood School
03.2018 - 05.2021

Childcare Assistant

Merchants of Hope
02.2016 - 03.2018

Recreation Youth Instructor

East Chicago Park District
04.2015 - 01.2016

Cosmetologist/ Front Desk Receptionist

Ms.Val Unisex Salon
02.2015 - 08.2018

Steak and Shake
07.2014 - 03.2015

Childcare Assistant

Lisa Safe Haven Daycare
08.2012 - 02.2014

undefined

Cosmetology, Regency Beauty Institute

HIGH SCHOOL DIPLOMA - undefined

CENTRAL HIGH SCHOOL
Kiana L. Houston