Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kiandra Bernard

Jamaica,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable [Job Title] enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.

Overview

13
13
years of professional experience

Work History

Dsp

SCO Family Services
08.2022 - Current
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.

Kitchen Staff Member

The New Jewish Home
10.2020 - 04.2021
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
  • Learned other teammates' work tasks to train as backup.
  • Prepared and cooked items requiring little or no processing such as hot cereals, concentrated or dehydrated soups, sauces and gravies.

Dsp

Hand In Hand Family Services
11.2015 - 12.2020
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Supervised daily activities and provided assistance to staff.
  • Worked with children between the ages of 3-12

Dsp

Heartshare Human Services Of NY
04.2016 - 10.2016
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
  • Supervised daily activities and provided assistance to staff.

Receptionist/Clerk

Becker & D'Agostino Law Firm
01.2012 - 10.2015
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Maintained confidentiality of information regarding clients and company.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Dry Cleaner Cashier

Hallak Cleaners
10.2010 - 11.2011
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Identified and resolved discrepancies and errors in customer accounts.

Education

High School Diploma -

Hillcrest High School
Jamaica, NY
06.2010

Skills

  • Deliver Exceptional Care
  • Review Cases
  • EMR Systems
  • Proper Staffing
  • Mobility Support
  • Attentive to People
  • CPR certified
  • SKIP trained
  • Ability to Lift
  • Nutrition
  • Accurate Documenting
  • Adaptive Equipment
  • Meal Planning and Preparation
  • First Aid Certification

Timeline

Dsp

SCO Family Services
08.2022 - Current

Kitchen Staff Member

The New Jewish Home
10.2020 - 04.2021

Dsp

Heartshare Human Services Of NY
04.2016 - 10.2016

Dsp

Hand In Hand Family Services
11.2015 - 12.2020

Receptionist/Clerk

Becker & D'Agostino Law Firm
01.2012 - 10.2015

Dry Cleaner Cashier

Hallak Cleaners
10.2010 - 11.2011

High School Diploma -

Hillcrest High School
Kiandra Bernard