Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kiani Cornell

Summerville

Summary

Professional with strong background in emergency communication and crisis management. Skilled in rapid decision-making, effective communication, and critical thinking under pressure. Known for collaborative approach, adaptability, and consistent reliability. Proficient in multi-tasking, problem-solving, and maintaining composure in high-stress environments.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Telecommunicator

Charleston County Consolidated 911 Dispatch Center
09.2016 - Current
  • Operated multi-line phone systems to efficiently manage emergency calls.
  • Coordinated information flow between first responders and dispatch teams.
  • Maintained accurate and detailed logs of all communications during shifts.
  • Implemented protocols to ensure timely response to emergencies.
  • Operated multi-line phone systems to efficiently receive emergency calls and dispatch responders.

Branch Manager

Credit Central, LLC
02.2011 - 09.2016

manage outside sales, credit and collections, customer service, finance, and management functions including:

•Making outside sales calls and reporting customer activities to the district supervisor

•Business development; introducing customers to the finance/credit services available

•Collections

•Making written description and appraising value of security •Making written credit recommendations for loan amount and terms The Branch Manager will participate in various sales, collections and management activities including:

•Leading the achievement of monthly loan volume standards •Completing Branch Manager training development exercises as directed by the district supervisor

•Completing weekly progress reports and maintaining daily and weekly reports

•Assisting in meeting standards in weekly credit delinquency reduction, loan volume, and slow file percentages

•Conducting office management duties to include staff management, credit extension, credit and collection functions and organize

Education

High School Diploma -

Vision Christian Academy
05-2005

Skills

  • Active listening
  • Dispatch coordination
  • Teamwork
  • Problem-solving
  • Multitasking Abilities
  • Reliability
  • Professionalism and integrity
  • Teamwork and collaboration
  • Emergency protocols
  • Problem-solving abilities
  • Friendly, positive attitude

Certification

  • Emergency Police Dispatch (EPD)
  • Emergency Medical Dispatch (EMD)
  • Emergency Fire Dispatch (EFD)
  • Certified Training Officer and in
  • NCIC
  • EMD Red Book
  • TTY/TDD
  • NIMS100
  • IS-904
  • IS-907
  • IAED Dispatch-Directed CPR
  • Mpowrd Analytics
  • Carbyne telephone system.

Languages

English
Native or Bilingual

Timeline

Telecommunicator

Charleston County Consolidated 911 Dispatch Center
09.2016 - Current

Branch Manager

Credit Central, LLC
02.2011 - 09.2016

High School Diploma -

Vision Christian Academy