Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Custom
References
Timeline
Generic

Kianna Avila

The Bronx,NY

Summary

Dedicated Resident Advisor knowledgeable about campus standards, safety requirements and emergency response protocols. Highly energetic, goal-oriented and diligent in planning activities and de-escalating conflicts. Reliable residential support professional supports students in navigating and integrating with [Type] and [Type] aspects of campus life. Offering [Number] years of related experience and commitment to making positive impact on students. Keeps students' safety and well-being as top priorities. Competent in applying campus policies fairly and equally. Well-organized, caring and attentive to student needs. Successful at completing room and building inspections and connecting often with residents.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Residential Advisor

DHS Group
Brooklyn, NY
05.2023 - Current
  • Developed strategies for conflict resolution among residents.
  • Assisted in enforcing university rules and regulations within the residence hall setting.
  • Assisted with administrative tasks related to managing the daily operations of a residence hall.
  • Provided guidance and support to students in a residential setting.
  • Established professional rapport with hall residents, building lasting relationships with people of various ages and from different cultures.
  • Monitored fire safety equipment, including smoke alarms, fire extinguishers, and emergency exits.

Resident Assistant

AHRC
The Bronx, NY
09.2022 - Current
  • Developed positive relationships with all members of the residence hall community.
  • Cared for incontinent residents, routinely checking clothing and linens to keep clean and dry.
  • Transported residents to activities and meals.
  • Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
  • Completed routine rounds, checking with residents to meet care needs.
  • Managed administrative tasks, maintenance requests, room change process and incident reports.

Sub Paraprofessional

NYC Department of Education
Bronx , NY
03.2022 - Current
  • Identified students' individual strengths and encouraged extra-curricular activities in areas of interest.
  • Developed strategies for conflict resolution among residents.
  • Assisted in enforcing university rules and regulations within the residence hall setting.
  • Participated in room choosing, orientation, maintenance, room change requests and opening and closing of residence halls.
  • Assisted students in planning and meeting program service goals by organizing community service and fundraising opportunities.
  • Assisted with administrative tasks related to managing the daily operations of a residence hall.
  • Taught students proper usage of firefighting equipment and evacuation procedures for crisis preparation purposes.

Bilingual Administrative Assistant

Docgo
Manhattan, Newyork
11.2022 - 01.2024
  • Sorted incoming mail, faxes, and courier packages into appropriate folders.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Provided translation services for internal documents, emails, and other communications.
  • Assisted with preparation of presentations by translating materials as needed.
  • Provided top-notch clerical support to staff by efficiently handling variety of routine tasks and special projects.

Cashier /Assistant Manager

Payomatic
Bronx, NY
04.2018 - 11.2021
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Ensured compliance with relevant laws and regulations related to cash handling operations.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Built and maintained working relationships with peers and upper management.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Education

High School Diploma -

MartinLuther King
Manhattan, NY
06-2013

Skills

  • Meal Preparation
  • Client Relationship Management
  • Behavior Monitoring
  • Discipline Administration
  • Facility Security

Languages

Spanish
Professional

Certification

food handler certificate

Cpr / Aed/ First Aide

RBT Certificate

Affiliations

  • Foreign languages
  • Leadership
  • Arts
  • Communication
  • teamwork

Custom

  • Teacher Assistant
  • Management
  • Cash handling
  • professional technology skills including Microsoft Office , Word , Excel , Outlook and Powerpoint

References

References available upon request.

Timeline

Residential Advisor

DHS Group
05.2023 - Current

Bilingual Administrative Assistant

Docgo
11.2022 - 01.2024

Resident Assistant

AHRC
09.2022 - Current

Sub Paraprofessional

NYC Department of Education
03.2022 - Current

Cashier /Assistant Manager

Payomatic
04.2018 - 11.2021

High School Diploma -

MartinLuther King

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Kianna Avila