Kianna Bowen
Philadelphia,PA
Summary
Adept at compassionate caregiving and proficient in care plan management, I significantly enhanced patient well-being at Care First. Leveraging strong behavioral management and first aid skills, I fostered long-term relationships and ensured safety. My proactive approach in administrative and security roles further showcases my ability to deliver impactful results across diverse settings.
Overview
10
10
years of professional experience
Work History
Home Care Provider
Care First
Upper Darby, PA
03.2024 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Security Officer
District Council
Philadelphia, PA
02.2024 - Current
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked and verified photo identification prior to granting facility access.
- Conducted regular patrols of key areas to spot and control security concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Secured premises and personnel by patrolling property and monitoring surveillance
Home Care Provider
Successful Aging Care Net
Upper Darby, PA
06.2018 - 09.2022
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Administered medication as directed by physician.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
Administrative Assistant
Passionate Care
Philadelphia, PA
01.2015 - 08.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed department budgets and generated financial reports for management review.
- Developed strategies to streamline and improve office procedures.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
Education
Psychology - Science, Technology, And Society
Delaware County Community College
Media, PA01.2027
New Life Christian Academy
Philadelphia, PA06.2012
Skills
- Progress Documentation
- Client documentation
- Care Plan Management
- First aid and safety
- Compassionate Caregiving
- Behavioral Management
Timeline
Home Care Provider
Care First
03.2024 - Current
Security Officer
District Council
02.2024 - Current
Home Care Provider
Successful Aging Care Net
06.2018 - 09.2022
Administrative Assistant
Passionate Care
01.2015 - 08.2021
Psychology - Science, Technology, And Society
Delaware County Community College
New Life Christian Academy