Kianna Fiedler
Fargo
Summary
Dynamic Member Service Representative with a strong work ethic at Town and Country Credit Union, recognized for exceeding service standards and building empathetic client relationships. Proficient in product recommendations and cash handling, I consistently deliver exceptional customer service while fostering member engagement and satisfaction.
Overview
1
1
year of professional experience
Work History
Member Service Representative
Town and Country Credit Union
08.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Educated and engaged customers with credit union's products and services.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Maintained up-to-date knowledge of product and service changes.
Education
Education
University of North Dakota
Skills
- Product recommendations
- Member support
- Customer service
- Product sales
- Drawer balancing
- Friendly
- Member relationship building
- Cash handling
- Reliable
- Strong work ethic
Timeline
Member Service Representative
Town and Country Credit Union
08.2024 - Current
Education
University of North Dakota
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