Kianna Greene
Lynchburg,VA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
8
8
years of professional experience
Work History
Counter Help
Panda Express
09.2021 - Current
- Prepare and serve menu items according to Panda Express standards for portioning, presentation, and freshness.
- Resolved guest concerns promptly to foster exceptional hospitality and maintain a welcoming environment.
- Collaborated with cooks, servers, and managers to ensure smooth, efficient restaurant operations.
- Balanced cash drawer and adhered to company procedure for refunds, voids, and adjustments.
Assistant Leasing Agent (Internship)
Tomlin & Associates
08.2023 - 12.2023
- Successfully leased residential units by conducting property tours, highlighting features, and tailoring presentations to prospective residents' needs.
- Processed rental applications, conducted background and credit checks, and prepared agreements to ensure compliance with housing regulations.
- Delivered high-quality customer service by responding promptly to resident concerns, resolving issues, and ensuring a positive and professional community experience.
- Coordinated with maintenance teams to expedite work order completion and ensure timely readiness of vacant units.
- Oversaw daily office tasks, managing phones, email correspondence, filing, and maintaining accurate resident records to support operational efficiency.
Front Office Associate
Central Virginia Community College
02.2019 - 03.2020
- Greeted and assisted students and parents by providing accurate information about programs, services, and campus resources.
- Managed daily front desk operations, including phone systems and email correspondence, to ensure smooth communication and organization.
- Coordinated office calendars and scheduled student advising appointments, enhancing accessibility and efficiency for students.
- Supported students in completing applications and navigating online portals, ensuring accuracy and timely submissions to meet deadlines.
- Prioritized tasks in a fast-paced environment with high student volume and time-sensitive needs.
Education
Bachelor of Arts - Business Management, Emphasis: Human Resource Management
University of Lynchburg
Lynchburg, VA01-2024
Associate degree - General Studies
Central Virginia Community College
Lynchburg, VA05-2021
Skills
- Point of Sale Management
- Customer relations
- Organization
- Time management
- Attention to detail
- Teamwork
- Written Communication
- Verbal Communication
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Google Docs
Project
Staffing Plan Project, 2023, The objective was to develop a volunteer clean-up day to prepare several building spaces for future expansion. Futhermore, we determined what tasks will be performed, how to recruit volunteers, where to assign volunteers on this workday, as well as what supplies and resources will need to be provided.
Timeline
Assistant Leasing Agent (Internship)
Tomlin & Associates
08.2023 - 12.2023
Counter Help
Panda Express
09.2021 - Current
Front Office Associate
Central Virginia Community College
02.2019 - 03.2020
Bachelor of Arts - Business Management, Emphasis: Human Resource Management
University of Lynchburg
Associate degree - General Studies
Central Virginia Community College