Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kianna Kreisman

Pico Rivera,CA

Summary

Proven to excel in fast-paced environments, I leveraged my cash handling expertise and exceptional customer service skills at Raising Canes to enhance customer satisfaction and streamline operations. Mentoring new staff and adapting swiftly to new POS technologies, I significantly contributed to a positive shopping experience, fostering brand loyalty and achieving sales targets.

Overview

1
1
year of professional experience

Work History

Cashier, Cook

Raising Canes
12.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Developed rapport and fostered brand loyalty by offering personalized service.

Education

Ruben Salazar High School
Pico Rivera

Skills

  • Customer Service
  • Work Ethic and Integrity
  • Customer Assistance
  • Patience and Empathy
  • Cash Handling
  • Time management skills
  • Cleaning and sanitizing
  • Customer service excellence
  • Money Handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer Relations
  • Cash Register Operation
  • Written and verbal communication
  • Organizational abilities
  • Order Taking
  • Professionalism and Courtesy
  • Cash Management
  • Basic Math Competence
  • Cash register systems
  • Cash handling expertise
  • Payment Processing
  • Product restocking
  • Conflict Resolution
  • Product Knowledge
  • Refunds and exchanges
  • Issue Resolution
  • Complex Problem-Solving
  • Merchandise Restocking
  • Cash Drawer Balancing
  • POS system operations
  • Payment Collection
  • POS Systems
  • Staff Training
  • Refund handling
  • Guest inquiries
  • ID Verification
  • Inventory Management
  • Currency counting
  • Inventory Control
  • Order Packaging
  • Decision Making Aptitude
  • Sales expertise
  • Daily Reporting
  • Retail Merchandising
  • Product Recommendations
  • Drawer balancing
  • Returns processing
  • Point of sale operation
  • Purchase assistance
  • Point-of-sale system operation
  • Order Verification
  • Promotions and Discounts Understanding
  • Reports and documents

Timeline

Cashier, Cook

Raising Canes
12.2023 - Current

Ruben Salazar High School
Kianna Kreisman