Kianna Mitchell
Fayetteville,NC
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills.
Overview
12
12
years of professional experience
Work History
Garment Sorter
Cintas
Clinton, NC
06.2016 - 01.2023
- Effectively communicated and cooperate with my teams to produce a satisfactory amount of product for our customers.
- Demonstrate cleanliness in our business so that our customers were happy with their uniforms.
- Maintaining assertiveness and professionalism while meeting goals everyday for the company.
Customer Service Representative
Spectrum
Greensboro, NC
10.2019 - 08.2021
- Responded to a large number of calls related to product and service inquiries
- Engaging with customers in a friendly, courteous, and professional manner
- Completed transactions with 100% accuarcy
- Handled an average of 10 escalations a day
- Discussed promotions and special offers to customers to increase sales
- Resolved customer complaints
Cashier
Piggly Wiggly
Warsaw, NC
01.2011 - 06.2016
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
Education
Education
University North Carolina At Pembroke
Pembroke, NC05.2015
High school diploma or GED -
Clinton High School
Clinton, NC06.2013
Skills
- Customer Service
- Microsoft Word and Excell
- Time management
- Communication skills
- Computer literacy
- Conflict Resolution
- Telephone Skills
- Teamwork
- Adaptability
- Data Entry
Timeline
Customer Service Representative
Spectrum
10.2019 - 08.2021
Garment Sorter
Cintas
06.2016 - 01.2023
Cashier
Piggly Wiggly
01.2011 - 06.2016
Education
University North Carolina At Pembroke
High school diploma or GED -
Clinton High School
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