Kianna Powell

· Promoted to shift lead in recognition of strong performance, reliability, and leadership potential

· Supervise daily shift operations, ensuring efficiency, accuracy, and a high standard of customer service

· Support, guide, and motivate team members to maintain a positive and productive work environment

· Handle customer concerns professionally, resolving issues quickly to ensure satisfaction

· Assist with opening/closing procedures, cash handling, and maintaining operational standards

· Train new employees on procedures, customer service expectations, and team workflows

· Maintain cleanliness, organization, and compliance with company standards

· Provided one-on-one and small group tutoring to elementary students, improving reading comprehension and confidence

· Demonstrated patience, adaptability, and strong communication skills across diverse learning styles

· Fostered a supportive learning environment that encouraged growth and engagement

· Contributed to measurable student progress through consistent support and encouragementProvided one-on-one and small group tutoring to elementary students, improving reading comprehension and confidence