Summary
Overview
Work History
Education
Skills
Timeline
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Kianna Reid

Charlotte,NC

Summary

Results-driven logistics and operations professional with over 7 years of experience in warehouse administration, commercial coordination, inventory management, and customer service. Recognized for exceptional leadership, multitasking abilities, and effective communication skills. Proficient in Microsoft Office Suite, SAP, Mover Suite, Windfall, and RF technology. Demonstrated track record of successfully managing commercial clients, overseeing large-scale storage operations, and collaborating with cross-functional teams.

Overview

9
9
years of professional experience

Work History

Warehouse Admin, Commercial Coordinator & Logistics Support

All American Relocation
01.2024 - Current
  • Coordinate logistics for commercial and residential moves, including scheduling, route planning, and resource allocation.
  • Serve as primary point of contact for high-value clients, managing contracts, estimates, and ongoing service needs.
  • Maintain and organize customer paperwork, inventory logs, and billing documentation for timely and accurate reporting.
  • Track and manage inventory across 20–50 clients daily, overseeing both short- and long-term storage operations.
  • Monitor project budgets and internal resource usage to ensure efficient service delivery and cost control.
  • Use Microsoft Excel, Windfall, and Mover Suite daily for inventory tracking, reporting, and data entry.
  • Collaborate with dispatchers, drivers, and warehouse teams to meet delivery deadlines and ensure customer satisfaction.
  • Built relationships with clients to establish new contracts.

Member Service / Sports Worker

YMCA
08.2022 - Current
  • Provided front-desk support by greeting members, handling account inquiries, and processing memberships, renewals, and payments.
  • Supervised and engaged with 10–35 youth daily, ensuring safety and delivering structured, positive experiences.
  • Coached multiple youth basketball teams and organized court operations, camps, and recreational events.
  • Managed daily cash handling and transactions with accuracy and professionalism.
  • Maintained clean and organized work and play areas to promote safety and a welcoming environment for families.
  • Collaborated with staff to support program logistics, material setup, and smooth operations across departments.

Inventory / Dock Worker (Temp)

Huesker
08.2023 - 01.2024
  • Tracked all inbound and outbound inventory using SAP and RF scanners to ensure real-time accuracy and inventory control.
  • Maintained detailed cost and inventory reports to support daily operations and audit readiness.
  • Prepared and organized pallets for efficient transfer between client sites, docks, and storage facilities.
  • Operated forklifts to load and unload cargo while verifying shipment integrity and handling documentation.

Shipping / Picking & Pulling

Vallen Distribution
08.2020 - 09.2021
  • Processed high-volume daily shipments, including HAZMAT materials, using WMS and ERP systems.
  • Handled domestic and international shipping logistics through UPS and FedEx, ensuring accurate labeling and documentation.
  • Conducted regular cycle counts and maintained inventory accuracy using data entry and tracking systems.
  • Operated forklifts and cherry pickers to efficiently fulfill and stage customer orders.

Shipping Lead

Roudybush Warehouse
03.2016 - 01.2017
  • Oversaw daily shipping operations and coordinated with vendors to schedule pickups and deliveries.
  • Managed customer orders and provided logistics support, including domestic and international shipping.
  • Maintained inventory records and performed data entry using SAP and SharePoint systems.
  • Supported staffing by recommending new hires and assisting with onboarding tasks.

Education

Billing and Coding Certificate -

CGB Billing and Coding
Charlotte, NC
12.2019

High School Diploma - undefined

Siatech High School
Sacramento, CA
03.2011

Skills

  • SAP Excel Word Mover Suite Windfall
  • Data Entry & Reporting Financial & Budget Tracking
  • Customer Service Communication Time Management
  • Logistics & Operations Coordination Contract & Billing Support
  • Cross-functional Collaboration Client Account Management

Timeline

Warehouse Admin, Commercial Coordinator & Logistics Support

All American Relocation
01.2024 - Current

Inventory / Dock Worker (Temp)

Huesker
08.2023 - 01.2024

Member Service / Sports Worker

YMCA
08.2022 - Current

Shipping / Picking & Pulling

Vallen Distribution
08.2020 - 09.2021

Shipping Lead

Roudybush Warehouse
03.2016 - 01.2017

High School Diploma - undefined

Siatech High School

Billing and Coding Certificate -

CGB Billing and Coding

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