Kianna Rice
Washington,DC
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
20
20
years of professional experience
Work History
Front Desk Admin
Gold’s Gym
07.2013 - Current
- Greeted members and guests promptly with enthusiasm, using appropriate greetings for the time of day to create a positive atmosphere during their gym visits.
- Utilized professional and courteous communication skills when greeting callers and effectively handling their inquiries or requests
- Records and documents all reported maintenance concerns.
- Recorded all phone inquiries in the script pad and Master Production Binder, ensuring accurate documentation for analysis by Fitness Consultants.
- Provided efficient, professional guidance for directing guests and appointments to the appropriate fitness consultant
General Clerk II
Department of Energy & Environment
12.2015 - 05.2016
- Skilled in the operation of various office machinery including photocopiers, scanners, facsimile machines, voice mail systems, and personal computers.
- Answered telephones, transferred calls, and recorded messages
- Maintained and updated filing, inventory, mailing, and database systems manually or via computer
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail
- Processed and prepared documents efficiently
- Typed, formatted, proofread and edited correspondence and other documents using computers or typewriters.
- Conducted thorough reviews of files, records, and documents to gather necessary information for responding to requests
- Delivered messages and managed various errands
Administrative Assistant
Oxon Hill High School/Largo High School
10.2004 - 08.2007
- Demonstrated strong multitasking abilities by effectively resolving challenging customer queries alongside managing administrative responsibilities.
- Demonstrated reception and telephone skills in a fast-paced environment
- Maintained accurate and organized filing system for both paper and electronic documentation
- Operated automated office equipment as required
- Received, screened and distributed incoming mail to appropriate departments.
- Maintained and updated daily school attendance database
- Performed typing assignments and proofread all work.
- Coordinating logistics of business trips, including arranging travel and accommodations for employer or department.
Education
Diploma -
DuVal High School
05.2000
Skills
- Ability to work in a fast-paced environment
- Deadline oriented
- Accurate spelling
- Grammar
- Proofing abilities
- Proficient in Microsoft Office Suite
- Adobe Acrobat
- QuickBooks
- General accounting skills
- General data entry skills
- Typing speed of 65 wpm
- Administrative Support
- Excellent oral communication skills
- Excellent written communication skills
- Customer Relation skills
- Document Management
- Basic accounting
- Mail Management
- Scheduling appointments
Timeline
General Clerk II
Department of Energy & Environment
12.2015 - 05.2016
Front Desk Admin
Gold’s Gym
07.2013 - Current
Administrative Assistant
Oxon Hill High School/Largo High School
10.2004 - 08.2007
Diploma -
DuVal High School
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