Kiannah Lora

• Supervised daily operations, ensuring high standards of customer service, merchandising, and inventory control.

• Led a team of associates, providing training, guidance, and feedback to enhance performance.

• Managed store opening/closing procedures, cash handling, and security.

• Maintained visual merchandising standards to drive sales and improve customer experience.

• Assisted with inventory management, including stock replenishment and audits.

• Supported sales goals through upselling, cross-selling, and customer recommendations.

• Ensured adherence to company policies and safety standards.

Omni Lead Key Carrier

• Managed omni-channel retail operations, integrating in-store and online experiences.

• Drove omni-channel sales through order fulfillment and customer pickups.

• Collaborated with management to set and meet sales goals, analyzing performance metrics.

• Maintained inventory accuracy through stock audits and restocking coordination.

• supervised daily store operations, ensuring efficiency and excellent customer service

• trained and mentored new hires on company policies and barista skills

• managed inventory levels by ordering and stocking supplies as needed

• resolved customer complaints and concerns with professionalism

• maintained cash handling policies and oversaw daily financial transactions

• ensured compliance with food safety and sanitation regulations

• fostered a positive team environment by providing coaching and performance feedback

• Conducted in-person outreach to persuade citizens to support political campaigns.
• Delivered tailored messages persuasively to secure support during door-to-door canvassing.
• Enhanced voter turnout by educating unprepared citizens and Implemented strategies to increase community engagement in elections.
• Recorded daily data related to voter persuasion effectiveness and membership growth.