Summary
Education
Skills
Timeline
Overview
Hi, I’m

Kiante Smith Saxton

L&D Specialist/Change Manager
Bethlehem,GA
Kiante Smith Saxton

Summary

Dynamic Sr. Manager and Learning & Development Specialist with over 20 years of experience in retail management, training, and customer service. Expert in conducting impactful training sessions on SOP, sales, emotional intelligence, negotiation, and M.I.T. essentials. Adaptable, coachable, and goal-oriented, with a hands-on, creative approach and an enthusiastic personality. Strong problem-solving abilities, exceptional at team-building, leading, motivating, and fostering excellent customer relations. Adept at using independent decision-making and sound judgment to drive company success. Collaborative leader, committed to promoting an empowering work culture by enhancing employee engagement and performance through training, monitoring, and morale-building. Additionally, a versatile Business Management Analyst with deep knowledge in financial, business development, and operational areas, adept at building relationships with a diverse range of stakeholders.

Education

Eastern Kentucky University
Richmond, KY

Bachelor of Science from Psychology
09.2019 - 05.2021

University Overview

  • Relevant Coursework: Social Services & Psychology

Skills

  • Behavior Management
  • Work Task Prioritization
  • Feedback Acceptance
  • Customer/Client Relations
  • Active Listening
  • Project management, planning, and development
  • Team collaboration
  • Staff management
  • Work flow planning
  • Budgeting and forecasting
  • Cross-functional collaboration
  • Coaching and mentoring
  • Processes and procedures
  • Data analysis
  • Agile & Waterfall methodologies
  • Performance improvements
  • Meeting facilitation
  • Procedure development
  • Change control processes
  • New product introductions strategies
  • Team leadership and direction
  • Policy and procedure improvements
  • Training and development
  • Operations management
  • Project lifecycle
  • Business development
  • Influencing skills
  • Remote team management
  • Cultural sensitivity
  • Event planning and execution
  • Sales and marketing
  • Business acumen
  • Procurement
  • Talent recruitment
  • P&L management
  • Human resource management

Timeline

Eastern Kentucky University

Bachelor of Science from Psychology
09.2019 - 05.2021

Overview

2
years of post-secondary education
Kiante Smith SaxtonL&D Specialist/Change Manager