Kiara Acevedo
Coconut Creek ,FL
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at McDonald's through exceptional multitasking and teamwork. Skilled in cash handling and problem-solving, consistently improving efficiency. Demonstrated ability to adapt to flexible schedules, ensuring high-quality service across various roles.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Member
Steak N Shake
08.2024 - 10.2024
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Accurately operated cash register to process customer payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Crew Member
Diary Queen
06.2024 - 08.2024
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Accurately operated cash register to process customer payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Crew Member
Ross Dress for Less
09.2023 - 12.2023
- Assisted in the training of new employees, sharing expert knowledge of sorting procedures and techniques for optimal performance.
- Maintained high-quality standards by inspecting clothing items for damage or stains before sorting and tagging them.
- Assisted management in seasonal inventory assessments, contributing to accurate stock level reporting and forecasting.
- Contributed to positive customer experiences by promptly addressing inquiries related to sorted merchandise on the store floor.
- Achieved high levels of customer satisfaction through meticulous attention to detail when preparing garments for display or sale.
- Supported fellow staff members with delivery and pickup of customer orders.
- Operated machines correctly by following machine instructions and safety regulations.
- Assisted with unloading and loading customer laundry items.
Receptionist
Venetian Nails Coconut Creek
05.2023 - 08.2023
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Organized, maintained and updated information in computer databases.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
Receptionist
Picasso Nails
12.2021 - 04.2022
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Organized, maintained and updated information in computer databases.
- Handled cash transactions and maintained sales and payments records accurately.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
Crew Member
McDonald's
05.2021 - 10.2021
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Accurately operated cash register to process customer payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
Crew Member
McDonald's
01.2020 - 05.2020
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Accurately operated cash register to process customer payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Certificate - Automotive
Sheridan Technical College
Hollywood, FL12-2025
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cash Handling
- Customer Engagement
- Cleaning
- Taking Orders
- Self-discipline
- Interactive communication skills
- Flexible Schedule
Accomplishments
- Documented and resolved customer dissatisfaction which led to a better understanding from both parties, resolving the issue.
Certification
- Food Handler Certification - State or Local Health Departments.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Crew Member
Steak N Shake
08.2024 - 10.2024
Crew Member
Diary Queen
06.2024 - 08.2024
Crew Member
Ross Dress for Less
09.2023 - 12.2023
Receptionist
Venetian Nails Coconut Creek
05.2023 - 08.2023
Receptionist
Picasso Nails
12.2021 - 04.2022
Crew Member
McDonald's
05.2021 - 10.2021
Crew Member
McDonald's
01.2020 - 05.2020
Certificate - Automotive
Sheridan Technical College
Similar Profiles
BAILEY CARTERBAILEY CARTER
Team Member at Steak N ShakeTeam Member at Steak N Shake
Jacob GriffinJacob Griffin
Shift Manager at Steak N ShakeShift Manager at Steak N Shake
Axel BarreraAxel Barrera
Drive Thru Operator at Steak N ShakeDrive Thru Operator at Steak N Shake
Leslie SmithLeslie Smith
General Manager at Steak N ShakeGeneral Manager at Steak N Shake
Amber BonefontAmber Bonefont
Director of Media Relations at Florida Atlantic UniversityDirector of Media Relations at Florida Atlantic University