Kiara Allen
North Richland Hills
Summary
A dedicated service professional with strong background in coordinating and managing service operations. Known for driving efficiency and enhancing customer experiences while fostering collaborative team environment. Reliable and adaptable, equipped with key skills in communication and organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Coordinator
My Health My Resource Tarrant County
12.2020 - Current
- Provides service coordination to anyone in Tarrant County who is in the Home and Community-Based Services (HCS) Waiver, Texas Home Living (TxHmL), Pre-Admission Screening and Resident Review (PASRR), and Community First Choice (CFC).
- Aid in accessing medical, social, educational, and other appropriate services and supports that will help an individual achieve a quality of life and community participation acceptable to the individual.
- Coordinate/facilitate PDP process for each individual served with timelines established in Rules and Handbooks.
- Develop narrative results of PDP for each individual served.
- Assure when barriers to achieving personal goals are identified, they are communicated to the person and service Provider.
- Monitor services provided to each individual monthly with how effective and appropriate current services are towards helping to meet his/her goals.
- Assure that all processes and service planning respects the needs, requests, and preferences of the person and occur in a timely manner which are directed towards the achievement of the person's goals and desired outcomes.
In-Home Investigator
ADULT PROTECTIVE SERVICES
12.2015 - 09.2020
- Obtains information and investigates complaints of alleged abuse, neglect, or exploitation of the elderly or adults with disabilities; investigates emergency situations; and takes corrective action.
- Assesses client needs for degree and priority of services and develops service plans.
- Advises, counsels, and interviews clients, family members, and others to gather social, functional, physical, and mental information for evaluation.
- Removes persons in dangerous situations from homes and admits them to emergency shelters until other services can be found.
- Arranges for medical and psychiatric examinations or treatments.
- Monitors service plans to ensure that the needs of the elderly or adults with disabilities are being met.
- Prepares documentation and seeks court orders for emergency protective services actions.
- Prepares and maintains case documentation.
- May participate in community awareness activities.
- May testify in court.
- Performs related work as assigned.
Education
Bachelor of Science - Health Studies
Texas Woman's University
Denton, Texas05.2015
Master of Social Work - Social Work
Western New Mexico University
Silver City, NM05-2025
Skills
- Telephone communication
- Accurate recordkeeping
- Client advocacy
- Notetaking and documentation
- Individualized service plans
- Service monitoring and evaluation
- Detail orientation
- Community liaison
- Ongoing client support
- Time management
- Active listening
- Multitasking
Certification
- Rural Community Social Work Services Certified- May 2025
- Outdoor Behavioral Health Certified- May 2025
Timeline
Service Coordinator
My Health My Resource Tarrant County
12.2020 - Current
In-Home Investigator
ADULT PROTECTIVE SERVICES
12.2015 - 09.2020
Bachelor of Science - Health Studies
Texas Woman's University
Master of Social Work - Social Work
Western New Mexico University
Similar Profiles
KATHRYN KAZMIERSKIKATHRYN KAZMIERSKI
Rehabilitative Case Manager at My Health My Resources Tarrant CountyRehabilitative Case Manager at My Health My Resources Tarrant County
Miranda CarmoucheMiranda Carmouche
License Practical Nurse at JPS Health Network Tarrant County Hospital DistrictLicense Practical Nurse at JPS Health Network Tarrant County Hospital District
Mulugeta KumeraMulugeta Kumera
Phlebotomist at Tarrant County Public Health Refugee ClinicPhlebotomist at Tarrant County Public Health Refugee Clinic
JADE ALLENJADE ALLEN
Mobile Program Director at Coppell Family YMCAMobile Program Director at Coppell Family YMCA
John SwindleJohn Swindle
EMT- Student Clinical Rotations 72 Hours at Tarrant County College EMS ProgramEMT- Student Clinical Rotations 72 Hours at Tarrant County College EMS Program