KIARA ANDERSON
Kennesaw,GA
Summary
Warehouse and operations director with a strong track record in high-volume distribution for e-commerce brands. Successfully led a comprehensive operational overhaul of a 7,000 sq ft warehouse, managing 15,000 orders in three-week cycles and 2,000 monthly orders, resulting in $200k-$300k in recurring revenue. Expertise in inventory system development, freight negotiation, vendor management, and labor optimization. Developed and managed a team of over 20, achieving significant improvements in workflow efficiency and fulfillment speed.
Overview
9
9
years of professional experience
Work History
Warehouse & Operations Director
NASARA Organics
Atlanta, GA
04.2024 - Current
- Recruited to completely rebuild and scale warehouse operations for a rapidly growing e-commerce brand operating on high-volume restock drops.
- Direct full operations of 7,000 sq ft warehouse facility supporting 15,000 orders within 3-week drop cycles and ~2,000 ongoing monthly orders.
- Execute 4-5 major product launches annually while sustaining $200K-$300K in monthly recurring revenue outside drop periods.
- Lead and develop 20+ warehouse associates across production, shipping, and inventory control.
- Redesigned warehouse layout and workflow sequencing, reducing fulfillment bottlenecks by approximately 30% during peak volume.
- Implemented structured inventory tracking systems and barcode scanning processes, improving inventory visibility and accountability.
- Negotiated freight and carrier agreements, reducing shipping inefficiencies and improving margin protection.
- Manage operational budgets and product COGS through QuickBooks, aligning spending with revenue targets.
- Built KPI dashboards in Excel and Google Sheets to monitor fulfillment speed, labor allocation, and order accuracy.
- Integrated Shopify and ShipStation systems to streamline order management and shipping execution.
Director of Production & Operations
Shake Sum Cafe
Atlanta, GA
07.2020 - 04.2024
- Promoted beyond traditional production oversight to lead full operational coordination of supplement manufacturing and fulfillment.
- Directed end-to-end production operations including sourcing, inventory control, packaging, and shipping.
- Stabilized production output during staffing shortages by restructuring workflow and cross-training staff.
- Implemented structured production guidelines and inventory management systems to reduce stock interruptions.
- Strengthened quality control checkpoints to improve product consistency and protect brand integrity.
- Managed vendor relationships and coordinated supply procurement to maintain production continuity.
Program Director
Healthy Start Coalition
Daytona Beach, FL
01.2017 - 07.2020
- Promoted into leadership role overseeing program operations, contract compliance, and multi-agency service coordination across multiple county sites.
- Directed daily operations of community-based programs serving families across Flagler and Volusia counties.
- Managed compliance reporting, documentation systems, and cross-agency collaboration.
- Coordinated staff alignment and service delivery systems to improve operational efficiency.
- Represented organization in strategic advisory meetings and community planning initiatives.
Education
Bachelor of Science - Psychology
Bethune-Cookman University
Daytona Beach, FLSkills
- Operations Strategy Development
- Warehouse Design & Infrastructure Optimization
- High-Volume Fulfillment Strategy
- Budget & COGS Management
- Forecasting & Inventory Allocation Oversight
- KPI Tracking & Performance Metrics
- Inventory Control Systems Management
- Vendor Contract & Freight Negotiation
- Labor Planning & Workforce Development
- Process Engineering & Workflow Optimization
Signature Strengths And Competencies
- Operations Strategy
- Drop Forecasting & Allocation
- Budget & COGS Oversight
- Warehouse Infrastructure Design
- Process Engineering
- KPI Tracking & Performance Metrics
- Inventory Control Systems
- Vendor Contract Negotiation
- Labor Planning & Workforce Development
- High-Volume Fulfillment
- Freight & Carrier Optimization
- Retail Storefront Allocation Support
Technical Systems And Software
Shopify, ShipStation, Barcode Scanners, Inventory Management Applications, QuickBooks (COGS tracking, vendor payments, expense management), Advanced Excel, Google Sheets, KPI Dashboard Development
Signature Achievements
- Rebuilt Nasara Organics warehouse infrastructure to support 4-5 multi-million-dollar product drops annually
- Executed 15,000-order fulfillment windows within 3 weeks while maintaining daily operations
- Negotiated freight contracts and reduced shipping inefficiencies through carrier optimization
Profile Snapshot
Warehouse & Operations Director with experience leading high-volume distribution environments in fast-growing e-commerce brands. Directed full operational rebuild of a 7,000 sq ft warehouse supporting 15,000 orders in 3-week drop cycles and 2,000 ongoing monthly orders, generating $200K-$300K in recurring monthly revenue outside of major launches. Proven expertise in inventory system development, freight negotiation, vendor management, labor optimization, and operational cost control. Leads and develops 20+ team members while driving measurable improvements in workflow efficiency, fulfillment speed, and margin protection.
Timeline
Warehouse & Operations Director
NASARA Organics
04.2024 - Current
Director of Production & Operations
Shake Sum Cafe
07.2020 - 04.2024
Program Director
Healthy Start Coalition
01.2017 - 07.2020
Bachelor of Science - Psychology
Bethune-Cookman University