Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Kiara Aurelien

Miami,FL

Summary

Dynamic and customer-focused professional with experience at Publix, excelling in relationship building and conflict resolution. Proven ability to engage customers and enhance their shopping experience while maintaining organized and visually appealing merchandise displays. Skilled in clear communication and strategic issue analysis, ensuring customer satisfaction and loyalty.

Overview

3
3
years of professional experience

Work History

Sales Associate

Publix
11.2023 - Current
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Prioritized helping customers over completing other routine tasks in store.
  • Used in-store system to locate inventory and place special orders for customers.
  • Listened to customer needs and desires to identify and recommend optimal products.

Volunteer

07.2025 - Current
  • Used strong interpersonal communication skills to convey information to others.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.


Volunteer

10.2022 - 05.2025
  • Served as positive role model, promoting healthy interpersonal behaviors.
  • Watched and redirected inappropriate student behavior.
  • Helped children with homework assignments.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Monitored children's activities to verify safety and wellbeing.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.

Education

No Degree -

Pembroke Pines Charter High
Pembroke Pines, FL
05-2026

No Degree - Medical Administrative Assistant

Sheridan Technical College
Hollywood, FL
05-2026

Skills

  • Cultural sensitivity
  • Polite and clear correspondence techniques
  • Clear and concise communication
  • Conflict resolution
  • Strategic issue analysis
  • Customer call handling
  • Telephone etiquette
  • Organized and efficient
  • Attention to detail
  • Positive attitude
  • Multitasking and organization
  • Florida Driver's license
  • Team collaboration
  • Friendly and outgoing
  • Relationship building
  • Customer service

Interests

  • Watching Movies and TV Shows
  • Volunteering at local animal shelters and rescue organizations
  • Animal Care
  • Fashion and Style
  • Makeup
  • Skincare

Timeline

Volunteer

07.2025 - Current

Sales Associate

Publix
11.2023 - Current

Volunteer

10.2022 - 05.2025

No Degree -

Pembroke Pines Charter High

No Degree - Medical Administrative Assistant

Sheridan Technical College

Similar Profiles

CREATE PROFILE