Kiara Baptiste-taylor
Dallas,TX
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
10
10
years of professional experience
Work History
Patient Services Coordinator
Enhabit Home Health & Hospice
Dallas, TX
11.2022 - Current
- Ensured medical records were accurately updated with patient information.
- Assisted with scheduling appointments for patients.
- Coordinated insurance authorization for procedures and tests.
- Prepared correspondence, reports, memos, and other documents as requested by management staff.
- Answered questions from patients regarding their accounts and billing inquiries.
- Performed data entry into electronic health record system.
- Reviewed patient charts prior to physician visit to ensure accuracy.
- Resolved customer service issues in a timely manner according to established policies.
- Ensured all patient forms were completed properly before submitting them for processing.
- Updated patient demographic information as needed in EHR system.
- Troubleshot and resolved department issues to maintain patient satisfaction and keep optimal patient flows.
- Oversaw patient registrations by collecting information, verifying benefits and submitting paperwork.
Office and Billing Manager
Bright Eyes Vision
Dallas, TX
02.2019 - Current
- Insurance verification and adjustments
- Process insurance claims
- Billing specialist
- Customer relations
- Scheduling
- Ordering supplies
- Train and manage new staff
- Manage website and email system
- Brand rep meetings
- Check in and out patients
- Sales reconciliation
- Month end reports
Receptionist/ Data Entry Specialist
Texas Secure Title
03.2018 - 12.2018
- Provide customer service
- Greet and help all guests
- Manage and order office supplies
- Enter new contracts
- Answer all incoming calls /multi line system
Store Manager
Windsor Fashions
09.2014 - 03.2018
- Managed and oversaw sales team and visual displays
- Motivated staff on the sales floor to meet daily sales quotas
- Managed employee payrolls and schedules
- Recruited, hired and trained new staff
Skills
- 45 WPM (2 years)
- EXCEL (2 years)
- MICROSOFT WORD (2 years)
- POWERPOINT (2 years)
- TEAM MANAGEMENT (5 years)
- Data Entry
- Customer Service
- Typing
- Store Management Experience
- Management
- Recruiting
- Employee Orientation
- Human Resources
- Retail Management
- Payroll
- Merchandising
- Patient Registration
- Strong Organization
- Insurance Verification
- Appointment Scheduling
References
References available upon request.
Timeline
Patient Services Coordinator
Enhabit Home Health & Hospice
11.2022 - Current
Office and Billing Manager
Bright Eyes Vision
02.2019 - Current
Receptionist/ Data Entry Specialist
Texas Secure Title
03.2018 - 12.2018
Store Manager
Windsor Fashions
09.2014 - 03.2018
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