Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Kiara Boykin

Ut Health
Tyler,TX

Summary

Committed Medical Assistant offers several years in home healthcare. Dedicated to delivering consistent and focused attention to client safety, comfort and dignity. Well-versed in direct patient care and recordkeeping with passion for helping others. Dedicated Caregiver brings several year background visiting patients in-home and conducting physical assessments, dressing wounds and assisting with bathing and grooming activities. Polite and courteous professional with in-depth knowledge of CPR and first aid. Committed to collaborating with physicians and families to provide quality patient care.

Overview

8
years of professional experience

Work History

Caregivers
Tyler, TX

At Home Healthcare
09.2019 - Current

Job overview

  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Provided mobility assistance such as walking and regular exercising.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Monitored progress and documented patient health status changes to keep care team updated.

Customer Representative "Express Employment Temp
Tyler, TX

Ut Health East Tx
11.2021 - 01.2022

Job overview

  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

The Hamptons Living Assistance
Tyler, TX

Medical Assistant
10.2018 - 04.2020

Job overview

  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Sanitized, restocked and organized exam rooms and medical equipment.

East Texas Medical Center
Tyler , TX

Call Center Representative
01.2012 - 08.2015

Job overview

  • Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Reduced downtime to support quality control, boost revenue and complete projects on time and under budget.
  • Engaged in learning and development opportunities to promote continued performance improvement.

Education

Tyler Junior College
Tyler Tx

GED
08.2021 - Current

Skills

Community integration

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Timeline

Ut Health East Tx

Customer Representative "Express Employment Temp
11.2021 - 01.2022

Tyler Junior College

GED
08.2021 - Current

At Home Healthcare

Caregivers
09.2019 - Current

Medical Assistant

The Hamptons Living Assistance
10.2018 - 04.2020

Call Center Representative

East Texas Medical Center
01.2012 - 08.2015
Kiara BoykinUt Health