Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
2
2
years of professional experience
Work History
Youth Worker
City of Hampton Youth Worker
Hampton , Virgnia
06.2024 - 08.2024
Communicated regularly with parents and guardians regarding youth activities, progress, and concerns.
Organized recreational activities such as sports, games, field trips, and arts and crafts.
311 Call Center
City of Hampton Youth Worker
Hampton, Virgnina
06.2023 - 08.2023
Processed orders, forms, applications, and requests accurately and efficiently.
Updated customer accounts, addresses and contact information within call management databases.
Youth Worker Community Center
City of Hampton Youth Worker
Hampton, Virgnia
06.2022 - 08.2022
Used calm, positive, and encouraging approach with youth.
Organized events and field trips that expose youths to cultural, educational, and career opportunities.
Education
High School Diploma -
Bethel High School
Hampton, VA
06-2023
Bachelor of Science - Political Science
Norfolk State University
Norfolk, VA
Skills
Affiliations
Norfolk State University (SPICA) Pathways Industry Collaborations & Alliance Convention
Norfolk State University Gospel
Bethel High School Student Government SGA
References
References available upon request.
Timeline
Youth Worker
City of Hampton Youth Worker
06.2024 - 08.2024
311 Call Center
City of Hampton Youth Worker
06.2023 - 08.2023
Youth Worker Community Center
City of Hampton Youth Worker
06.2022 - 08.2022
High School Diploma -
Bethel High School
Bachelor of Science - Political Science
Norfolk State University
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