Kiara Burton
Gulfport,MS
Summary
Dependable and detail-oriented professional with several years of experience in customer service, operations, and team support. Proven ability to work independently, manage time effectively, and handle multiple tasks in fast paced environments. Strong communication skills, problem solving abilities, and a consistent focus on quality, safety, and customer satisfaction. Seeking a remote position where reliability, organization, and professionalism are valued.
Overview
7
7
years of professional experience
Work History
Mill Worker
Jindal Tubular
09.2022 - 10.2024
- Operated machinery to process raw materials efficiently.
- Followed safety protocols to maintain a hazard-free work environment.
- Assisted in quality control inspections to ensure product standards.
- Learned operational procedures for various milling processes quickly.
Overnight Stocker
Walmart
12.2021 - 08.2022
- Stocked shelves efficiently, ensuring optimal product placement and accessibility for customers.
- Assisted in inventory management, tracking stock levels and reducing discrepancies through accurate reporting.
- Collaborated with team members to maintain cleanliness and organization of the sales floor during overnight shifts.
- Operated pallet jacks and forklifts safely to transport merchandise within the store and backroom areas.
Customer Service Representative
Maximus
03.2018 - 11.2020
- Resolved customer inquiries efficiently, enhancing overall satisfaction levels.
- Managed multiple communication channels, including phone and email, ensuring timely responses.
- Documented customer interactions accurately in CRM systems for future reference.
- Collaborated with team members to streamline processes and improve service delivery.
Education
High School Diploma -
Picayune Memorial High School
Picayune, MS05-2017
Skills
- Workplace cleanliness
- Machine maintenance
- Production monitoring
- Precision measurement
- Comfortable working independently with minimal supervision
- Able to follow written instructions and meet deadlines
- Professional phone and email communication
- Adaptable and quick to learn new systems and tools
Timeline
Mill Worker
Jindal Tubular
09.2022 - 10.2024
Overnight Stocker
Walmart
12.2021 - 08.2022
Customer Service Representative
Maximus
03.2018 - 11.2020
High School Diploma -
Picayune Memorial High School