Kiara Collins
Houston
Summary
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth while achieving measurable results. Thorough team contributor with strong organizational skills.
Overview
11
11
years of professional experience
Work History
Daycare Teacher
Spring Brainacs Childcare
05.2023 - Current
- Sanitized toys and play equipment each day to maintain safety and cleanliness standards.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Monitored children's progress and adjusted teaching strategies accordingly, ensuring optimal learning outcomes.
- Maintained open and effective communication with parents about their child's progress and areas for improvement..
General Manager
Americas Best Contacts And Eyeglasses
10.2023 - 08.2024
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase profit while decreasing loss.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Trained and guided team members to maintain high performance metrics.
Manager
Shoe Palace
07.2021 - 04.2023
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved marketing to attract new customers and promote business.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback.
Manager
Foot Locker
11.2016 - 02.2021
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Managed senior-level personnel working in marketing and sales capacities.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
HR Administrative Assistant
Cr Coatings & Logistics
12.2013 - 11.2016
- Efficiently managed personnel files, ensuring all documents were up-to-date and in compliance with legal requirements.
- Acted as a reliable point of contact for employees seeking information on company policies, benefits, or general HR matters.
- Answered and redirected incoming phone calls for office.
Skills
- Leadership and team building
- Active Listening
- Problem Solver
- Operations management
- Microsoft office and DocuSign
- Efficient multi-tasker
- Time management
- Goal setting
- Verbal and written communication
- Data entry proficiency
Timeline
General Manager
Americas Best Contacts And Eyeglasses
10.2023 - 08.2024
Daycare Teacher
Spring Brainacs Childcare
05.2023 - Current
Manager
Shoe Palace
07.2021 - 04.2023
Manager
Foot Locker
11.2016 - 02.2021
HR Administrative Assistant
Cr Coatings & Logistics
12.2013 - 11.2016