Kiara Deegan
Account Manager
Beaverton,OR
Summary
Diligent Security professional with over 5 years experience. well versed in customer service, dispatch, scheduling and invoicing using MS Office Excel and etc. Strong ability to learn new procedures and policies using strict system guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. Effective communicator who loves to learn and lead. My educational background armed me with the skill set to analyze, prepare, plan and communicate promptly and efficiently .
Overview
6
6
years of professional experience
Work History
Armed/Unarmed Security Professional
Allied Universal Security Services
Portland, OR
08.2018 - Current
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
- Supervised officers on special assignments throughout the city of Portland.
- Trained officers to operate and run the security command center as well as field operations .
- Conducted drills to keep security staff on alert and proficient with established plans.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Provided safety reports and data analysis to building managers to inform security processes.
- Submitted documentation for weekly payroll, managed schedules and enforced policies.
Early Childhood Teacher's Assistant SUB
Portland Public Schools
Portland, Oregon
09.2016 - 09.2018
- Prepared strategic instructional materials for group and one-on-one use
- Set up visual aids, equipment and classroom displays to support mentor teacher's lesson delivery
- Maintain Strategic student safety in classroom and outside environments.
- Position of safety supervisor. Coordinate visits to school from various bureaus.
- Documented student behaviors, interventions and results to assist lead teacher
- Organized classroom materials to help teachers prepare for daily instruction and activities.
- Distributed learning materials such as worksheets, textbooks and supplemental activities for 20 students.
- Participated in strategic lesson planning and curriculum implementation through use of verbal and written instruction , which promoted quicker roll-out and delivery and classroom planning for 20 students .
CPO
G4S Secure Solutions
Portland, OR
09.2015 - 02.2016
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
- Coordinated with mall security personnel to call attention to suspicious shoppers or detain perpetrators who left store with stolen merchandise
- Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk
- Collaborated with law enforcement to report crime and suspicious activity.
- Supervised surveillance, detection and criminal processing related to theft and criminal cases.
- Collaborated with law enforcement in investigating and solving theft.
- Training new officers.
- Managed team of 15 employees, overseeing hiring, training, and professional growth of employees.
Education
Master of Science - Criminal Justice
Colorado Technical University
Colorado Springs, CO04.2016
Skills
- Behavioral support
- Security issues troubleshooting
- Staff education and training
- Organization and Time management
- Supervision
- Customer service
- Conflict resolution
- Verbal and written communication
- Relationship-Building
- Community Safety
- Operational Efficiency
- Ms Office
- First Aid/CPR
- Crowd Control
Security Training
Observe and Report
Terrorism and WMD Awareness in the Workplace - FEMA
Workplace Violence Awareness- FEMA
Conflict Management -G4S
Active Shooter - Options for Consideration- G4S
Boosting Your Powers of Persuasion - G4S
Active Shooter What- You Can Do - FEMA
Chemical Security Awareness - US Department of Homeland Security
Budgeting- G4S
Caught on Camera- Best Practices for CCTV Systems - G4S
Violence and Disruptive Behavior in the Workplace- G4S
Run, Hide , Flight - Surviving an Active Shooter Event G4S
Alternate Decision Making - G4S
Officer site and field management.
Conflict Resolution
Check It- How to Check a Bag G4S
Emergency Preparedness Training - PPS
Prevention of Workplace Discrimination, Harassment, Sexual Assault , Bullying and Retaliation- PPS
Risk Management and Hazard Communication - PPS
Volunteer Community Service
Head Start Policy Council : State Representative 11/2012 -6-2013
- Advocating for children with special needs .
- Budget review.
- Fundraising
Kelly School PTA: President 09/2015 - 2021
- Oversight of the PTA Executive Board , Executive duties, Committees and Subcommittees
- Create and finalize annual Budgets.
- Collaborate with the district and community partners .
- Host and Preside over General and executive Board meetings.
- Support Community and family engagement events.
- Assists in emergency action planning.
Portland Council PTA : Madison Section VP 11/2018- 2021
- Oversight and administrative support of the Madison Cluster School PTA's
- Support Community and family engagement events
Tualatin Valley Young Marines : Adult Volunteer Staff Member 01/2019- Present
- Assists with Drills and unit events.
- Fundraising .
Timeline
Armed/Unarmed Security Professional
Allied Universal Security Services
08.2018 - Current
Early Childhood Teacher's Assistant SUB
Portland Public Schools
09.2016 - 09.2018
CPO
G4S Secure Solutions
09.2015 - 02.2016
Master of Science - Criminal Justice
Colorado Technical University
Similar Profiles
Majid YousafMajid Yousaf
Screening Officer at Allied Universal Security Services & Paladin Airport Security ServicesScreening Officer at Allied Universal Security Services & Paladin Airport Security Services
Jose Fernando DiazJose Fernando Diaz
GSOC Operator at Vistra Security for Allied Universal Security ServicesGSOC Operator at Vistra Security for Allied Universal Security Services
Tracy ApplewhiteTracy Applewhite
Supervisor Doorman at Allied Universal Security Services/ Mfort SecuritySupervisor Doorman at Allied Universal Security Services/ Mfort Security
Sheila KuperSheila Kuper
Site Security Manager at Allied Universal Security ServicesSite Security Manager at Allied Universal Security Services
Kris Zickert BSN, RNKris Zickert BSN, RN
Inpatient Nurse Case Manager at Oregon Health & Sciences UniversityInpatient Nurse Case Manager at Oregon Health & Sciences University