Kiara DeGracia

• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
• Improved customer satisfaction by promptly answering inquiries and providing accurate information.
• Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing the operation of office equipment.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Enhanced office organization with regular maintenance of files, records, and supplies inventory.
• Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
• Compiled and analyzed data to produce reports.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Edited and proofread documents for accuracy and completeness.
• Purchased and maintained office supplies.
• Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.

• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
• Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
• Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
• Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
• Followed up on delinquent tenants and coordinated collection procedures.
• Maintained original leases and renewal documents in digital and hardcopy format for the property management office.
• Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
• Introduced prospective tenants to types of units available and performed tours of premises.
• Monitored timely receipt and reconciliation of rent collections by landlord and resident statutes.
• Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.

• Enhanced youth engagement by implementing innovative programs and activities tailored to their interests.
• Conducted assessments to determine the types of services individuals required.
• Championed diversity inclusion through outreach initiatives targeting underrepresented populations within the community.
• Implemented evidence-based practices into programming initiatives, consistently optimizing participants' outcomes over time.
• Conducted assessments to determine the types of services individuals required.
• Promoted parental involvement via meetings and workshops designed to strengthen family bonds while concurrently supporting youth development endeavors.
• Conducted regular evaluations of program effectiveness, adjusting strategies as needed to better serve the youth population.
• Connected clients with necessary resources such as tutoring services or mental health counseling for holistic well-being enhancement.
• Provided mentorship to young individuals, fostering positive relationships built on trust and open communication.
• Organized workshops and seminars focusing on life skills, career readiness, and leadership development for program participants.
• Provided key emotional support to special needs youth.
• Encouraged youth clients to develop their own activities and leadership skills through group discussions.
• Facilitated youth development and leadership programs for young people from diverse backgrounds.
• Facilitated group sessions addressing conflict resolution, self-esteem building, and decision-making.
• Collaborated with community organizations to provide comprehensive support services for at-risk youth.

While taking part in the internship, I had to be a TA and write down signs of Childhood development a project I was doing in my EDU 203 class. I had to teach the children about the method I used to use in elementary called R.A.F.T which I learned from my ELA teacher. I helped grade things and also made sure the students were doing what they had to do around the classroom as well as, tutoring children in the 4th-grade classroom. I did do more things within the internship such as...

• Analyzed problems, identified solutions and made decisions.
• Worked on projects using knowledge gained in classes to put together recommendations for issues.
• Sorted and organized files, spreadsheets and reports.

I helped student athletes after school to make sure they were eligible to play during the season.

• Interacted respectfully with others to offer ideas, identify issues and provide assistance.
• Managed supplies, processed new orders and maintained inventory organization for team.
• Completed research, compiled data, updated spreadsheets and produced timely reports.

My senior year of high school I was a TA for one of my favorite teachers where I was teaching an 11th grade class. I had to grade work, help students with questions they had, make sure students were on track to pass the class, and pretty much any assistance the teacher needed during their class time.

• Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
• Handed out classroom materials, like pencils, paper and crayons.
• Worked with lead teacher to monitor class schedule and take attendance.
• Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
• Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
• Supported student learning objectives through personalized and small group assistance.
• Collated classroom materials to help teachers prepare for daily instruction and activities.
• Reviewed lesson material with students individually or in small groups.
• Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
• Assessed student assignments to check quality and completeness before submission for grading.
• Recorded grades for coursework and tests in online reporting system.

I helped younger students with their homework and made sure they understood it for when they return back to class.

• Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
• Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
• Supported students with helpful study habits and exam strategies.
• Provided appropriate learning materials for students.
• Identified learning needs and implemented fun and engaging learning activities to help students advance.