Summary
Overview
Work History
Education
Skills
Volunteer Experience
Community Service
Timeline
Generic

Kiara Fernandez

New York,NY

Summary

Sports Management student at St. John’s University, currently interning in Sports Operations & Marketing at Game Over NYC and enrolled in the NYU Global Sports Management Certificate Program (expected Sept. 2026). Experienced in game-day operations, event coordination, marketing, and fan engagement. Dedicated team player eager to contribute to the success of the New York Knicks Game Night Operations.

Overview

8
8
years of professional experience

Work History

Sports Operations & Marketing Intern

Game Over Productions
Brooklyn, NY
08.2025 - Current
  • Assist in organizing athletic activities, including scheduling, logistics, and on-site support.
  • Support marketing initiatives by creating newsletters, digital campaigns, and social media content.
  • Manage ticket sales, promotions, and fan engagement on game days.
  • Contribute to sponsorship activation, maintain databases, and perform market research.
  • Collaborate with staff to ensure smooth operations and effective communication.

Marketing Assistant & Front Desk Receptionist

Upkeep Med Spa
New York, NY
01.2023 - 01.2025
  • Developed and managed social media content across platforms to drive brand engagement
  • Assisted with email campaigns, promotions, and client outreach strategies
  • Tracked digital analytics to improve campaign performance and customer reach
  • Provided administrative support including appointment scheduling, client check-in, and maintaining organized records

Customer Service & Cashier

Key Food Supermarket
Brooklyn, NY
01.2022 - 01.2023
  • Delivered exceptional customer service in a fast-paced retail setting
  • Assisted management with basic administrative duties including scheduling and daily register reconciliation

Receptionist & Admin Assistant

Brooklyn Mixed Martial Arts
Brooklyn, NY
01.2021 - 01.2023
  • Handled class sign-ups, membership processing, and calendar coordination for training sessions
  • Maintained an organized database of client information and payment records
  • Supported promotional events and marketing efforts for gym programs

Cashier

Fairway Market
Brooklyn, NY
01.2018 - 01.2020
  • Managed high-volume transactions while maintaining a positive, customer-focused approach
  • Provided training support to new hires in customer interaction and sales procedures

Education

Bachelor of Science - Sports Management, Business Administration

St. John's University
Queens, NY
01.2026

Skills

  • Game-Day & Event Operations
  • Teamwork & Leadership
  • Marketing & Fan Engagement
  • Equipment & Facility Management
  • Microsoft Office, Google Workspace, Canva, Adobe Photoshop
  • Communication, Organization, Time Management

Volunteer Experience

  • Alpha Sigma Alpha, Social Chair, Planned and promoted campus events to increase engagement and awareness, Coordinated with internal teams for event logistics, outreach, and branding efforts, St. John's University
  • MOMsquad, Volunteer, Sports Outreach & Marketing Support, Brooklyn, NY, 2024, 2025, Helped organize youth basketball events and promoted them through community outreach, Supported branding efforts and social media marketing for program visibility

Community Service

St. Bernard’s Parish, Community Volunteer, Brooklyn, NY, 2017, 2020, Assisted in running charity events, donation drives, and youth programs

Timeline

Sports Operations & Marketing Intern

Game Over Productions
08.2025 - Current

Marketing Assistant & Front Desk Receptionist

Upkeep Med Spa
01.2023 - 01.2025

Customer Service & Cashier

Key Food Supermarket
01.2022 - 01.2023

Receptionist & Admin Assistant

Brooklyn Mixed Martial Arts
01.2021 - 01.2023

Cashier

Fairway Market
01.2018 - 01.2020

Bachelor of Science - Sports Management, Business Administration

St. John's University

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Kiara Fernandez