Summary
Overview
Work History
Education
Skills
Timeline
Generic

KIARA FLETCHER

Fort Worth,TX

Summary

Eager job seeker always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.

Overview

4
4
years of professional experience

Work History

Private Nanny

Jenna Vaji
02.2024 - Current
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.

Shop Coordinator

Charlie And Co
01.2024 - 01.2024
  • Developed strong rapport with customers through attentive listening resulting in personalized recommendations tailored to their preferences.
  • Coordinated daily shop operations, ensuring a smooth workflow and timely completion of tasks.
  • Provided exceptional customer service while consistently meeting or exceeding sales goals set by management.
  • Enhanced customer satisfaction with quick and effective resolution of complaints and inquiries.

Private Nanny

Multiple
08.2023 - 01.2024
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Prepared healthy, age-appropriate snacks and meals.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Adapted caregiving approaches based on individual needs of each child to provide personalized support.
  • Organized different types of activities to enhance physical and intellectual development.
  • Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.

Shop Coordinator

Fort Worth Barbershop
04.2023 - 08.2023
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Successfully drove new product lines to increase annual profits by 10%.

Front Desk Coordinator

Pressed Roots LLC
08.2022 - 04.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained office supplies by taking inventory and submitted orders for low-stock items.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Collected room deposits, fees and payments.
  • Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
  • Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.
  • Managed over 50 customer calls per day.

Golf Cart Attendant

Texas Star Golf Course
10.2021 - 04.2022
  • Served guests in timely manners
  • Helped guests make decisions when it came to food and beverages.
  • Assisted in cleaning tables and seating guests.
  • Completed all side work assigned.
  • Closed stores most days.
  • Enhanced productivity of club 5% by training 2 new co-workers on day-to-day.

Waitress

Bone Daddy’s Bar and Grill
05.2021 - 08.2021
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Managed and greeted over 50 customer per day.

Operations Coordinator

Daireds Salon and Spa
02.2021 - 05.2021
  • Booking appointments
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Checked-in late-arrival guests, collected payments and verified reservation details to maintain customer satisfaction.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Oversaw day-to-day operations of large teams across several sites.
  • Managed over 50 customer calls per day.

Waitress Trainer

Chili’s Bar and Grill
08.2020 - 02.2021
  • Taking food and drink orders
  • Serving drinks and menu items
  • Carrying out customer requests
  • Clearing tables
  • Mixing and serving drinks
  • Discussed proper procedures for requesting identification and provided practice opportunities to trainees.
  • Trained and mentored 3 new personnel hired to fulfill various roles.

Fulfillment Associate

Target, Guest Avocate
11.2020 - 01.2021
  • Followed procedures at all times for personal and team safety.
  • Received and reviewed new orders, located requested merchandise and promptly initiated processing.
  • Unloaded incoming trucks and properly staged inventory for processing.
  • Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
  • Operated frequency scanners to track shipment progression and input data into shipping system.
  • Picked and packed over 100 order items.
  • Kept work areas neat, clean and free from debris.
  • Added packed boxes to conveyor belts for movement to shipping stations.
  • Reviewed order slips, picked products and staged merchandize to be shipped.

Education

Bachelor of Arts Degree - Art History, Criticism, And Conservation

The University of Texas At Arlington
Arlington, TX
05.2024

Skills

  • Guest Message Transmission
  • Data Gathering
  • Call Answering and Routing
  • Phone Call Direction
  • Computer Proficiency
  • Front Desk Management

Timeline

Private Nanny

Jenna Vaji
02.2024 - Current

Shop Coordinator

Charlie And Co
01.2024 - 01.2024

Private Nanny

Multiple
08.2023 - 01.2024

Shop Coordinator

Fort Worth Barbershop
04.2023 - 08.2023

Front Desk Coordinator

Pressed Roots LLC
08.2022 - 04.2023

Golf Cart Attendant

Texas Star Golf Course
10.2021 - 04.2022

Waitress

Bone Daddy’s Bar and Grill
05.2021 - 08.2021

Operations Coordinator

Daireds Salon and Spa
02.2021 - 05.2021

Fulfillment Associate

Target, Guest Avocate
11.2020 - 01.2021

Waitress Trainer

Chili’s Bar and Grill
08.2020 - 02.2021

Bachelor of Arts Degree - Art History, Criticism, And Conservation

The University of Texas At Arlington

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KIARA FLETCHER