Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kiara Flores

Huntsville,AL

Summary

Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 3 1/2 years of experience working in busy customer facing environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Package Handler

FedEx:Ground
04.2024 - 04.2024
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Beauty Advisor

Hair Queen Beauty Supply
08.2022 - 04.2024
  • Advise clients on beauty products
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained a well-ordered and aesthetically pleasing product presentation, leading to heightened customer interest and interaction.

Merchandiser

O'Reilly Auto Parts
04.2023 - 08.2023
  • Checked stock in
  • Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
  • Arranged consistent shelves, bins, and racks at 1-2 locations by following established planograms.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.

Dishwasher/Food Prep

Chicken Salad Chick
08.2022 - 01.2023
  • Prepped food
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Followed supervisor instructions to complete tasks on time.
  • Demonstrated flexibility in adjusting work schedule to accommodate fluctuating business demands during peak dining hours or special events.
  • Washed dishes and assisted in bussing tables.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Concierge

Citibank (Citi)
05.2020 - 08.2021
  • Customer greetings
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.

Deli Clerk

Ideal Food Basket
01.2019 - 01.2020
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Education

High school diploma -

High School Of Arts And Technology
Manhattan, NY
01.2021

Skills

    • Planograms
    • Merchandising
    • Product Demos
    • Time Management
    • Retail Sales
    • Cash Handling
    • POS
    • Pricing
    • Upselling
    • Marketing
    • Computer Skills
    • Microsoft Excel
    • Inventory Control
    • Front Desk
    • Makeup Application
    • Store Management Experience
    • Customer service
    • Heavy lifting
    • Sales
    • Guest services
    • Sales management
    • Retail sales
    • Cash handling
    • Cash register
    • Windows
    • Supervising experience
    • Leadership
    • Salesforce
    • IOS
    • Fraud prevention and detection
    • Scripting
    • LAN
    • Negotiation
    • Front desk
    • Typing
      • Live chat
      • Product demos
      • Makeup application
      • Fashion retail
      • Google Docs
      • Account management
      • High-end sales
      • Microsoft Office
      • Office management
      • Time management
      • Administrative experience
      • Social media management
      • Retail math
      • Computer skills
      • Communication skills
      • Outside sales
      • Telemarketing
      • Organizational skills
      • Phone etiquette
      • Hotel experience
      • Cleaning
      • Food preparation
      • Shipping & receiving
      • Inventory control
      • Budgeting
      • English
      • Basic math
      • Hospitality
      • Pet care
      • Animal care
      • Heavy Lifting
      • Warehouse Safety
      • Package unloading
      • Packaging

Certification

  • Driver's License, 06/2023, Present
  • ServSafe

Timeline

Package Handler

FedEx:Ground
04.2024 - 04.2024

Merchandiser

O'Reilly Auto Parts
04.2023 - 08.2023

Beauty Advisor

Hair Queen Beauty Supply
08.2022 - 04.2024

Dishwasher/Food Prep

Chicken Salad Chick
08.2022 - 01.2023

Concierge

Citibank (Citi)
05.2020 - 08.2021

Deli Clerk

Ideal Food Basket
01.2019 - 01.2020

High school diploma -

High School Of Arts And Technology

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Kiara Flores