Kiara Freeman

• Scheduled appointments with specialists on behalf of clients.
• Verified insurance benefits and eligibility for all procedures before referring clients.
• Supported administrative staff in handling insurance authorizations, minimizing financial barriers to access specialty care.
• Coordinated with medical staff and patients to find cost-effective options for services.
• Built professional relationships with service providers.
• Collaborated with providers to develop tailored care plans, optimizing patient outcomes.

• Handled confidential information with discretion while maintaining a high level of professionalism at all times
• Verified insurance coverage and obtained necessary authorizations for medical procedures
• Taking payments, deposits, reconciliation payments, sorting the mail, and creating estimates for payments.
• Managed incoming and outgoing phone calls, addressing inquiries from patients, healthcare providers, and insurance companies
• Developed strong relationships with clients, leading to increased trust and repeat business.

stayed home with new born

• Managed patient registration process, ensuring accurate and up-to-date information in electronic health records
• Scheduled appointments for patients, optimizing clinic efficiency and minimizing wait times
• Verified insurance coverage and obtained necessary authorizations for medical procedures
• Maintained confidentiality of patient information in compliance with HIPAA regulations
• Assisted physicians with administrative tasks such as preparing medical reports and correspondence

• Developed and implemented engaging lesson plans that catered to the diverse learning needs of students
• Organized parent-teacher conferences to discuss student performance, goals, and areas for improvement
• Created a positive rapport with students by establishing clear expectations, fostering open communication, and demonstrating empathy towards their individual needs
• Established a positive classroom climate where diversity was celebrated
• Differentiated instruction based on each student's unique abilities, interests, or learning styles

• Administered first aid when necessary and promptly addressed any injuries or illnesses that occurred during childcare hours
• Provided emotional support to children by actively listening and offering guidance when needed.
• Founded and operated a successful business for 3 years, overseeing all aspects of operations
• Created effective marketing strategies to promote the business and attract new customers
• Developed engaging activities to help children learn and grow.

• Collect payments load and verify insurance.
• Load correct patient health information, filled paperwork, and scanning.
• Monitored reservations to track incoming parties and special events.
• Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
• Directed clients to appropriate personnel to address concerns, resolved complaints or answered account-related questions.
• Took accurate messages for staff and management to facilitate open and speedy communication.
• Kept reception area clean and organized to offer positive first impression to every visitor.
• Answered and directed incoming calls using multi-line telephone system.