Kiara Fuentes
New York
Overview
4
4
years of professional experience
Work History
Cashier
Burlington
05.2024 - 07.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Barista
Starbucks
10.2023 - 07.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Cleaned counters, machines, utensils, and seating areas daily.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
Key Holder
Regal Cinemas
01.2022 - 07.2023
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Front of House Employee
Chick-fil-A
07.2020 - 12.2020
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Innovation Diploma Plus
New York, NY06-2023
Skills
- Cash handling
- Customer service
- Point of sale operation
- Transaction processing
- Relationship building
- Sales promotion
- Conflict resolution
- Time management
- Attention to detail
- Problem solving
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Burlington
05.2024 - 07.2024
Barista
Starbucks
10.2023 - 07.2024
Key Holder
Regal Cinemas
01.2022 - 07.2023
Front of House Employee
Chick-fil-A
07.2020 - 12.2020
High School Diploma -
Innovation Diploma Plus