Kiara Gibson
Hillsborough,NJ
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Healthcare Consultant
Gerson Lehrman Group Inc.
09.2024 - Current
- Building and maintaining strong client relationships with stakeholders within various healthcare systems.
- Understand client objectives and challenges to ensure satisfaction is being met.
- Providing potential investment marketers with research and standards of different healthcare facilities.
- Consult with other healthcare professionals of the network on business decisions.
- Maintains active knowledge of behavioral health trends and hospital best practices for regulatory compliance.
- Participates in phone consultations, surveys, and project management that comply with GLG's standards.
Discharge Coordinator
RWJ Somerset
06.2023 - Current
- Evaluate patients needs upon admission, working closely with multidisciplinary team to develop appropriate discharge plans accordingly.
- Establishes strong relationships with community agencies, enabling effective coordination of post-discharge support services
- Communicates with referral providers regarding new referrals and verifies receipt of necessary information prior to patient arrivals.
- Coordinates timely discharges by effectively communicating with physicians, nurses, social workers, and other relevant stakeholders
- Arranges placement of patients in facilities appropriate for level of care requirements.
- Connect clients with essential social services such as housing assistance, GA, or EBT facilitating their path toward financial stability.
- Maintain accurate and up-to-date documentation of discharge plans, patient progress, and communication with healthcare providers
- Enhances patient satisfaction by providing comprehensive discharge instructions and resources for follow-up care
- Inform patients and their families about community services that are accessible, medication management, and post-discharge care instructions
- Perform all duties within HIPAA requirements.
Care Coordinator
Carelon Behavioral Health
07.2020 - 06.2023
- Enhanced patient care quality by developing and implementing comprehensive care plans for each individual.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Networking referral sources with facilities that offer higher level of substance abuse and mental health treatment.
- Served as a liaison between patients, providers, insurers, and community resources to ensure optimal service delivery throughout the continuum of care.
- Conducted regular audits of patient files, ensuring compliance with regulatory requirements and adherence to agency policies.
- Created progress reports, assessments and charting within required timeframes.
- Assisted with transitions to various behavioral health programs if patient was in need of higher level of care.
- Maintained strict confidentiality in accordance with HIPAA and ethical guidelines, fostering trust between patients.
Residential Manager
Spectrum for Living
09.2017 - 06.2020
- Improved resident satisfaction by addressing concerns and implementing necessary changes in residential programs.
- Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
- Supervision of all staff including conduction of trainings, counseling, and interviewing
- Attends meetings as planned with support coordinators for residential reporting such as IDT and ISP filing
- Oversees and monitors client finances along with program director and coordinator
- Participating in all state inspections to ensure safety of clients and quality of care expectations were met
- Maintains communication with guardians of clients to provide behavioral progression/ health changes when needed
- Engaging with behavior specialists for any psychiatric needs, medications or updates of monthly chartings
- On call and responds to emergencies situations as needed and completes all necessary documents including Incident Report and UIR
- Knowledgeable of DDD guidelines and HIPAA privacy policies.
Education
Master of Science - Health Administration
Strayer University
Washington, DC06.2025
Bachelor of Arts Degree - Sociology
Bloomfield College
Bloomfield, NJ05.2017
Skills
- Patient safety
- Healthcare management
- Quality improvement
- Healthcare regulations
- HIPAA compliance
- Care Coordination
Timeline
Healthcare Consultant
Gerson Lehrman Group Inc.
09.2024 - Current
Discharge Coordinator
RWJ Somerset
06.2023 - Current
Care Coordinator
Carelon Behavioral Health
07.2020 - 06.2023
Residential Manager
Spectrum for Living
09.2017 - 06.2020
Master of Science - Health Administration
Strayer University
Bachelor of Arts Degree - Sociology
Bloomfield College
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