Kiara Gonzalez
Miami,FL
Summary
Dynamic and detail-oriented professional with a proven track record at Remer, Georges-Pierre, & Hoogerwoerd, PLLC, enhancing office efficiency and improving document management processes. Skilled in Microsoft Office and adept at maintaining a positive and professional demeanor, I excel in optimizing workflow and elevating customer service standards.
Overview
2
2
years of professional experience
Work History
Receptionist/Legal Assistant
Remer, Georges-Pierre, & Hoogerwoerd, PLLC
Miami, FL
12.2023 - 06.2024
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Updated daily log book with information about visitors entering the premises.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Scheduled appointments for clients, customers, and other visitors.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Greeted visitors and provided them with assistance.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Processed closing documents and transactional documents for legal review.
- Organized legal documents in company filing systems and databases.
Intern
Real Estate Empire Group
Miami, FL
07.2022 - 08.2022
- Maintained accurate records of all activities performed throughout internship period.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Assistant
Moisture Rid
Miami, FL
12.2021 - 01.2022
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Reviewed and verified accuracy of data entered into computer systems.
- Managed office supplies inventory and placed orders when necessary.
- Sorted and distributed incoming correspondence including emails, letters and packages.
- Processed incoming and outgoing mail, including certified and registered items.
- Operated office equipment such as photocopiers, fax machines, scanners, computers, printers.
Education
High School Diploma -
Florida International University
Miami, FL06-2027
Paralegal Studies
University of Miami
Miami, FL03-2025
Skills
- Scheduling
- Bookkeeping
- Performance improvement
- Documentation and reporting
- Office administration
- Certified Microsoft office specialist
- Typing speed
- Verbal and written communication
- Reception desk management
- Scheduling appointments
- File management
- Time management
- Appointment scheduling
- Organization skills
- Positive and professional
Languages
English
Professional
Spanish
Professional
Timeline
Receptionist/Legal Assistant
Remer, Georges-Pierre, & Hoogerwoerd, PLLC
12.2023 - 06.2024
Intern
Real Estate Empire Group
07.2022 - 08.2022
Assistant
Moisture Rid
12.2021 - 01.2022
High School Diploma -
Florida International University
Paralegal Studies
University of Miami
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