Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Kiara Guillen

Royal Palm Beach,FL

Summary

Compassionate preschool teacher with a background in creating engaging, educational, and nurturing environments for early childhood development. Skilled in lesson planning, classroom management, and developmental assessments, fostering growth and learning among diverse student groups. Implemented innovative teaching strategies that enhanced children's physical, social, emotional, and intellectual growth. Well-versed in positive reinforcement and behavior redirection.

Overview

7
7
years of professional experience

Work History

Lead Toddler Teacher

Kids College Preschool Jog
Greenacres, FL
07.2022 - 10.2023
  • Created and implemented age-appropriate lesson plans and activities that encouraged physical, social, emotional and cognitive development.
  • Directed and supervised toddler activities, providing guidance to ensure safety.
  • Developed and fostered positive relationships with parents of toddlers in the program.
  • Provided a safe learning environment for toddlers by monitoring their behavior and intervening when necessary.
  • Communicated effectively with staff members regarding individual needs of toddlers in the program.
  • Assisted with daily operations such as mealtime preparation, diaper changing, toilet training and nap time routines.
  • Encouraged creative expression through art projects or music activities.
  • Implemented discipline policies consistently while maintaining positive relationships with all children.

Cashier/Customer Service Advocate

Target
Miami, FL
08.2017 - 08.2019
  • Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Stayed on top of changing internal policies, company offerings, and promotions to effectively serve every customer.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Cashier/Sales Associate

Nautica Retail
Miami, FL
11.2016 - 06.2017
  • Helped customers by answering questions and locating merchandise.
  • Restocked shelves, racks, and bins with the latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with customers to determine the level of assistance required.
  • Followed company policies, rules, and procedures to promote company goals and maintain safety.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Calculated pricing, applied discounts, and collected payments to process transactions.
  • Answered questions about current promotions and resolved issues according to store policies.

Education

Registered Behavior Technician (RBT) - Applied Behavior Analysis

BACB
09-2024

Child Care Facility 40 Hours Training Certification -

Palm Beach State College
Lake Worth, FL
03-2023

Some College (No Degree) - Veterinary Medicine

University of Granma
Granma, Cuba

Skills

  • Charisma
  • Responsibility
  • Communication skills
  • Teamwork skills
  • Product organization
  • Credit card processing
  • Problem-solving abilities
  • Refunds and Returns Management
  • Merchandise orders and exchanges
  • Issue and complaint resolution
  • Understanding customer needs
  • Group and individual instruction
  • Certified in Early Childhood Education
  • First aid and CPR certified
  • Lesson Planning

Languages

Spanish
Native/ Bilingual
English
Professional

References

References available upon request.

Timeline

Lead Toddler Teacher

Kids College Preschool Jog
07.2022 - 10.2023

Cashier/Customer Service Advocate

Target
08.2017 - 08.2019

Cashier/Sales Associate

Nautica Retail
11.2016 - 06.2017

Registered Behavior Technician (RBT) - Applied Behavior Analysis

BACB

Child Care Facility 40 Hours Training Certification -

Palm Beach State College

Some College (No Degree) - Veterinary Medicine

University of Granma

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Kiara Guillen