Summary
Work History
Education
Skills
Timeline
Generic

Kiara Hernandez

Bethlehem,Pa

Summary

Dedicated employee with outstanding strengths in customer service, compromising 2 years in retail sales and promotion strategies. Excellent in multitasking, organization, and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols and adaptable to new processes and procedures. Hardworking, highly motivated team member, precisely handles funds to maximize accounting accuracy and meet strict compliance standards.

Work History

Cashier

Giant Food Stores
Bethlehem
12.2022 - 06.2014
  • Followed company security procedures for handling large sums of money.
  • Built and maintained productive relationships with employees.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Performed other duties as assigned by management.
  • Processed sales transactions to prevent long customer wait times.
  • Processed customer payments quickly and returned exact change and receipts.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered customers' questions and provided information on store procedures or policies.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Worked closely with front-end staff to assist customers.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Scanned items and checked pricing on cash register for accuracy.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Collected payments and provided accurate change.
  • Discounted purchases by scanning and redeeming coupons.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Counted and balanced cashier drawers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

High School Diploma - undefined

Liberty High School
Bethlehem, PA
06.2024

Skills

  • Equipment maintenance
  • Customer service
  • Team collaboration
  • Safety compliance
  • Employee training
  • Teamwork and collaboration
  • Bilingual in Spanish and English
  • Item scanning
  • Receipt issuing
  • Total payment calculation
  • Detail-oriented
  • Merchandise exchange
  • Merchandise restocking
  • Time management abilities
  • Receipt handling
  • Cash drawer balancing
  • Work ethic and integrity
  • Checkout monitoring
  • Analytical thinking
  • Decision-making
  • Customer transactions
  • Multilingual communication
  • Patience and empathy
  • Cleaning and sanitizing
  • Organizational skills
  • Multitasking and organization
  • Clear communication
  • Pricing and markdowns
  • Professionalism and courtesy
  • Team leadership
  • Point of sale proficiency
  • Regulatory compliance
  • Merchandise packaging
  • Cash handling
  • Effective communication
  • Point of sale operation
  • Attention to detail
  • Problem-solving abilities
  • Basic mathematics
  • Reliability
  • Adaptability and flexibility
  • Work task prioritization
  • Trained in Point-of-sale systems
  • Verbal communication

Timeline

Cashier

Giant Food Stores
12.2022 - 06.2014

High School Diploma - undefined

Liberty High School
Kiara Hernandez