Kiara Jackson

Seasoned Customer Returns Processor with many years of experience handling product returns and exchanges. Interfaced with customers in person and via phone and email to assess return request compliance with return policies, inspected merchandise to be returned, prepared for replacement on shelves and maintained returns desk in good operating condition. Devoted to achieving excellent customer satisfaction in return and exchange transactions. Experienced professional with many years in handling customer return and exchange requests. Greeted customers and evaluated return request policy compliance, inspected merchandise, and prepared for restocking. Outgoing representative devoted to customer satisfaction. Highly skilled in handling customer returns and processing refunds. Demonstrated ability to troubleshoot and resolve issues promptly, ensuring maximum satisfaction for customers. Mastery of effective communication skills and adept at maintaining organized records of transactions. In previous roles, streamlined return processes leading to improved operational efficiency. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust. Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships. Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

• Medical Billing and Coding Certifcate