KIARA KING
Calumet City,IL
Summary
Dedicated professional with over 10 years experience in administrative support and customer service, notably at U.S. Messenger & Logistics. Excelled in data entry and mail handling, enhancing office efficiency and client satisfaction. Skilled in Excel spreadsheets and records management, demonstrating a keen eye for detail and a commitment to excellence in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Office Clerk
U.S. Messenger & Logistics
04.2014 - 05.2024
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Processed incoming and outgoing mail and packages according to established procedures.
- Compiled and analyzed data to produce reports.
Picker
Paper Source
06.2013 - 01.2014
- Displayed excellent attention to detail, ensuring all orders were picked and prepared accurately according to customer specifications.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Kept accurate records of picked items to assist in inventory control and tracking.
Mail Carrier
United States Postal Service
11.2012 - 05.2013
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
Picker/Packer
HD Supply
06.2012 - 09.2012
- Filled and completed order receipts and assembled orders in shipping containers.
- Increased customer satisfaction by carefully inspecting items for damages or defects before packaging and shipping.
- Supported inventory control efforts by accurately labeling packages, updating bin locations, and tracking item movements within the warehouse.
Education
Diploma - Medical Administrative Assistance
Everest College
Chicago, IL2012
High School Diploma -
Crane Tech Prep
Chicago, IL2007
Skills
- Administrative Support
- Data Entry
- Records Management
- Mail handling
- Typing
- Office Management
- Customer Service
- Excel spreadsheets
Timeline
Office Clerk
U.S. Messenger & Logistics
04.2014 - 05.2024
Picker
Paper Source
06.2013 - 01.2014
Mail Carrier
United States Postal Service
11.2012 - 05.2013
Picker/Packer
HD Supply
06.2012 - 09.2012
Diploma - Medical Administrative Assistance
Everest College
High School Diploma -
Crane Tech Prep
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