Kiara Larsen
Scottsdale,AZ
Summary
Dedicated to providing outstanding customer service and fostering brand loyalty. Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Server
The Scott Resort And Spa
02.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
Snooze, an A.M. Eatery
11.2022 - 02.2024
- Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies
- Was frequently complimented by customers for going above and beyond my normal responsibilities
- Increased sales significantly by upselling higher-end products to customers.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Companion Caregiver
Private Care
01.2021 - 10.2023
- Assisted clients with daily living activities, improving their quality of life.
- Prepared nutritious meals for clients, supporting their overall health and dietary needs.
- Provided transportation to appointments and social events, promoting client independence and participation in community activities.
- Responded quickly to emergency situations following established protocols; ensured prompt medical attention while remaining calm and supportive.
- Built strong relationships with clients to deliver emotional support and companionship.
Server
Cambell Street Café Rapid
03.2022 - 10.2022
- Worked closely with managers and kitchen staff to provide excellent, up-to-date customer service
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Resolved guest and employee complaints to ensure complete customer satisfaction and workforce effectiveness.
Server
QDOBA Mexican Eats
01.2019 - 02.2022
- Created orders, documented special requests, and followed up with kitchen staff to ensure high-quality service and minimize complaints
- Interacted with customers in a pleasant manner to improve the atmosphere and provide upbeat interactions
- Kept areas clean and tidy by collecting used items and trash and wiping up spills on a regular basis
- Greeted regular customers and maintained relationships with them
- Sanitized food preparation areas, grills, and equipment to avoid cross-contamination from raw foods.
Sales Associate
Things That Rock
03.2021 - 09.2021
- Sold a variety of products by explaining their unique features and instructing customers on how to use them properly
- Engaged customers in social conversations to create pleasant and easy shopping experience
- Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions
Education
Associate of Arts - Holistic Health and Business
Southwest Institute of Healing Arts
Tempe, AZ01.2025
High School -
Rapid City High School
Rapid City, SD05.2022
Skills
- Customer service
- Communication skills
- Food preparation
- Problem resolution
- Organization
- Strong Work Ethic
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
- Safe Food Handling
- Quality Control
- Order Accuracy
- Food safety understanding
- Sales expertise
- Menu Memorization
- Table setting knowledge
- Team Player
- Adaptable and Flexible
- Team Leadership
- Upselling
Timeline
Server
The Scott Resort And Spa
02.2024 - Current
Server
Snooze, an A.M. Eatery
11.2022 - 02.2024
Server
Cambell Street Café Rapid
03.2022 - 10.2022
Sales Associate
Things That Rock
03.2021 - 09.2021
Companion Caregiver
Private Care
01.2021 - 10.2023
Server
QDOBA Mexican Eats
01.2019 - 02.2022
Associate of Arts - Holistic Health and Business
Southwest Institute of Healing Arts
High School -
Rapid City High School
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