Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kiara Lee

Charlotte,NC

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Experienced in social media management, content curation, and creative problem-solving. Seeking new opportunities to contribute expertise in a dynamic and growth- focused environment.


Overview

6
6
years of professional experience

Work History

Independent Writer

K. Monet Industries
08.2022 - Current
  • Develops engaging articles for online publications, resulting in increased readership and social media shares.
  • Conducts thorough research on diverse topics, producing well-informed pieces that resonated with readers.
  • Generates ideas for new content series or formats based on audience interests and market trends.
  • Adapts writing styles based on different platforms such as social media, blog posts, and print materials.

Senior Operations Lead

QIMA/WQS
08.2021 - Current
  • Streamlines operational processes by implementing efficient systems and procedures, resulting in improved productivity levels.
  • Manages cross-functional teams for timely project completion and delivery of high-quality results.
  • Establishes a culture of continuous improvement by regularly reviewing operations, identifying areas for optimization, and implementing necessary changes.
  • Coordinates with multiple departments to optimize workflows, streamline communication channels, and improve overall efficiency within the organization.
  • Assists customers with questions and problems to build brand loyalty and cultivate lasting business relationships.

Content Creator

Crescent Media Services
02.2018 - 08.2021
  • Increased website traffic by consistently producing high-quality, SEO-optimized content.
  • Boosted brand engagement by creating compelling social media posts and campaigns.
  • Improved user experience on the company website with relevant, well-researched articles and blog posts.
  • Enhanced brand recognition through the development of tailored marketing materials and visually appealing graphics.
  • Streamlined content creation processes by implementing efficient editorial calendars and project management tools.
  • Cultivated a loyal following on social media platforms through consistent posting schedules and authentic community engagement strategies.

Quality Assurance & Training Specialist

Printful
11.2018 - 06.2021
  • Enhanced employee performance by developing and implementing comprehensive training programs.
  • Streamlined onboarding process for new hires, resulting in reduced time to productivity.
  • Increased employee retention through engaging and relevant training sessions tailored to individual needs.
  • Conducted regular needs assessments to ensure alignment of training initiatives with organizational goals and objectives.
  • Created a positive learning environment by incorporating adult learning principles into all instructional designs.
  • Documented participation and evaluated learning for each participant.
  • Trained and mentored 10-20 new personnel hired to fulfill various roles.

Content Curator & Social Media Intern

CJay Evolved
01.2018 - 07.2018
  • Boosted website traffic by consistently delivering engaging and shareable articles and multimedia content.
  • Ensured brand consistency in all curated materials, maintaining a unified voice and message across platforms.
  • Worked closely with design team to create eye-catching visuals that complemented article content, capturing readers'' attention.
  • Successfully managed tight deadlines and shifting priorities without compromising the quality of output delivered.

Education

Master of Fine Art - Creative Writing

Full Sail University
Winter Park, FL
02.2023

Bachelor of Arts - Communication And Journalism

University of NC Charlotte
Charlotte, NC
05.2018

Skills

  • AP Style
  • Interpersonal Communication
  • Critical Thinking
  • Strategic Planning and Review
  • Analytics and Reporting
  • Media Kit Creation (Canva; Adobe)
  • Content Creation
  • Photo and Video Editing
  • Attention to Detail
  • Training and Development
  • Team Leadership
  • Active Listening

References

References available upon request.

Timeline

Independent Writer

K. Monet Industries
08.2022 - Current

Senior Operations Lead

QIMA/WQS
08.2021 - Current

Quality Assurance & Training Specialist

Printful
11.2018 - 06.2021

Content Creator

Crescent Media Services
02.2018 - 08.2021

Content Curator & Social Media Intern

CJay Evolved
01.2018 - 07.2018

Master of Fine Art - Creative Writing

Full Sail University

Bachelor of Arts - Communication And Journalism

University of NC Charlotte

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Kiara Lee