Kiara Lewis
Chicago,Illinois
Summary
Achieved significant improvements in operational processes and environmental policy development, demonstrating a commitment to excellence and teamwork.
Professional warehouse leader prepared for this role. Skilled in inventory management, logistics coordination, and safety compliance. Strong focus on team collaboration and achieving results, with flexibility to adapt to changing needs. Known for reliability, efficiency, and effective problem-solving.
Overview
11
11
years of professional experience
Work History
Lead Warehouse Worker
Target Flow Center
08.2022 - Current
- Reduced order processing time with enhanced inventory management strategies.
- Improved warehouse efficiency by streamlining processes and implementing best practices.
- Maintained a safe working environment by enforcing strict adherence to safety regulations and guidelines.
- Oversaw the accurate labeling and organization of products within the warehouse, enabling swift retrieval when needed.
- Coordinated efficient loading and unloading procedures, minimizing damages to products during transit.
- Conducted regular inventory audits to ensure accurate stock records were maintained at all times.
- Fostered a culture of continuous improvement by encouraging staff input on process enhancements and incorporating constructive feedback into operational adjustments.
- Streamlined the order picking process by organizing product locations logically based on demand patterns or seasonal variations in sales volume.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw daily operations and shipping and handling processes.
- Trained employees on equipment operation and safety protocols.
Environmental Services Lead
Rush University Medical Center, RUMC
02.2019 - 05.2022
- Managed budgets related to environmental initiatives, optimizing resources allocation for maximum impact.
- Evaluated new technologies to reduce the organization''s carbon footprint and promote sustainability goals.
- Managed spill response efforts, minimizing environmental impact and preventing regulatory violations.
- Coordinated with regulatory agencies for permitting requirements, keeping projects on track and avoiding costly delays or penalties.
- Led environmental training sessions for employees, increasing awareness of best practices.
- Assisted in preparing annual sustainability reports, showcasing company-wide progress toward meeting established targets.
- Supported emergency preparedness planning by identifying potential risks associated with natural disasters or industrial accidents.
- Streamlined hazardous waste management processes, ensuring proper storage, transportation, and disposal.
Healthcare Customer Service Representative
U.S Medical Supplies
02.2018 - 02.2019
- Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
- Enhanced patient satisfaction by efficiently addressing and resolving healthcare-related inquiries.
- Managed difficult conversations with compassion and professionalism, helping deescalate tense situations while maintaining a focus on finding resolutions.
- Increased first-call resolution rates by carefully listening to customers'' needs and providing accurate information based on their inquiries.
Team Lead Barista
Starbucks
03.2014 - 01.2018
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Master of Science - Human Resources Management
DeVry University
Chicago, IL03-2026
Bachelor of Science - Business Management
DeVry University
Chicago, IL12-2024
Skills
- Warehouse safety
- Sustainability strategies
- HIPAA compliance
- Customer focus
- Team player
- Environmental policy development
- Insurance verification
- Coaching and mentoring
- Opening and closing duties
- Order picking
- Excellent communication
- Computer skills
- Microsoft office
- Coffee and tea preparation
- Motivated team player
- Reliable and dependable
- Hospitality and professionalism
- Conscientious and Detail-oriented
- Calm and professional under pressure
- Multitasking Abilities
- Work prioritization
- Food serving and preparation
- Loading and unloading
- Reliability
- Available weekends
- Inbound call management
- Critical thinking
- Time management abilities
- Administrative and office support
Timeline
Lead Warehouse Worker
Target Flow Center
08.2022 - Current
Environmental Services Lead
Rush University Medical Center, RUMC
02.2019 - 05.2022
Healthcare Customer Service Representative
U.S Medical Supplies
02.2018 - 02.2019
Team Lead Barista
Starbucks
03.2014 - 01.2018
Master of Science - Human Resources Management
DeVry University
Bachelor of Science - Business Management
DeVry University
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