Healthcare and customer service expert with a track record in compassionate care and efficient task management. Excels in communication and collaboration with clients and healthcare professionals to address needs effectively. Strong commitment to maintaining safety, cleanliness, and high-quality service in all environments.
Overview
1
1
Language
1
1
Certification
5
5
years of professional experience
Work History
Cleaning Technician
buckets and bows
Lewisville, Texas
05.2026 - Current
Cleaned residential and commercial spaces using company-standard techniques and supplies.
Communicated with clients to clarify specific cleaning needs and enhance service delivery.
Inspected completed work areas for thoroughness and adherence to quality standards.
Managed time to complete all tasks within deadlines, ensuring client satisfaction.
Inspected equipment to confirm operational readiness and prevent service interruptions.
Maintained professional appearance by consistently wearing company uniform., performance and security policies for every job.
Caregiver
sodalis flower mound
Flower Mound, Texas
02.2026 - 08.2026
Provided compassionate care to residents in a supportive living environment.
Assisted residents with daily activities, promoting independence and dignity.
Maintained cleanliness and safety of living spaces for resident comfort.
Collaborated with healthcare professionals to address resident needs effectively.
Documented daily activities and changes in resident conditions accurately.
Engaged residents in social activities to enhance community involvement.
Respected the rights of each individual client while maintaining confidentiality of all personal information.
Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
Medical Technician/Caregiver
Copper Springs Senior Living
Meridian, Idaho
01.2023 - 08.2026
Administered medication and performed basic and advanced patient assessments.
Measured patient vital signs, including blood pressure and blood sugar, to accurately document health status on patient charts.
Maintained sterile work environment by adhering to strict safety guidelines, ensuring optimal conditions for patient care.
Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
Communicated directly with patients and families, addressing questions and concerns to enhance patient experience and satisfaction.
Learned how to adapt to a wide range of personalities
Restaurant Helper
Enrique's Mexican Restaurant
08.2021 - 05.2023
Increased overall efficiency by assisting servers with any assistance during peak hours, ensuring customer satisfaction with each visit
Ensured food safety compliance through regular cleaning of workspaces, proper food storage practices, and adherence to sanitation guidelines.
Cross-trained in various kitchen positions to enhance team support and address customer needs.
Contributed to staff training initiatives by sharing best practices and lessons learned from previous experience in the restaurant industry.
Supported menu development with feedback on popular dishes and suggestions for improvements or additions.
Kept register accurate through correct billing, payment processing, and cash management practices.
Responded to incoming phone calls to assist customers with inquiries and assisted consumers over the phone
Education
High School -
Kuna High School
Kuna
01-2023
Skills
Direct patient care
Documentation management
HIPAA regulations
Emergency medical response
Patient monitoring
Time management
Client communication
Great customer service
Creating a happy and positive environment
Data management
Problem Solver
Very resourceful
Certification
Assistance with medications-Certification through College of Western Idaho