Kiara Meister
Grafton
Summary
Results-oriented Event Specialist, Revenue Operations Analyst, and Sales professional offering ten years of outstanding project achievements from proposal to production within the sports, hospitality, supply chain, logistics, and tech industries. Possessing key talents in conflict resolution, issues mitigation and customer satisfaction assurance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Revenue Operations and Analytics Associate
Deft
10.2022 - Current
- Earned my Salesforce Certified Administrator credentials (July 2023)
- Manage and optimize the revenue operations process, from lead generation to customer acquisition and retention
- Work closely with the sales and marketing teams to align efforts and ensure a seamless customer experience
- Use data and analytics to measure and improve performance, including tracking key metrics such as lead conversion and retention rates
- Utilize SaaS programs such as Salesforce.com, NetSuite, and Showpad on a daily basis
Revenue Operations Specialist
Loadsmart
06.2022 - 08.2022
- Defined and developed key sales support systems/processes for Loadsmart's Enterprise and SMB Brokerage Sales teams
- Managed multiple project initiatives in parallel simultaneously
- Collaborated cross-functionally to innovate business processes within Salesforce, Power BI, and ZoomInfo
- Created, updated, and managed all sales documentation
Sales Operations Coordinator Team Lead
Cargill
08.2019 - 05.2022
- Implemented new company wide processes for Cargill Cocoa & Chocolate (sustainability fluidity, cross continent change management)
- Analyzed a plethora of reports to advise the Sales, Customer Service, Supply Chain, and Commodities teams of best forecasting projections on a monthly basis
- Was responsible for reporting reconciliation with Cargill EU to ensure accuracy between North America/Europe
- Developed deep insights of contract performance and help drive accountability for policy expectations
- Achieved SAP Super User status
Sales Operations Coordinator
Cargill
03.2018 - 07.2019
- Built relationships with internal departments (sales, finance, product line management, risk, shared services, customer service, etc.) to govern and adhere to the contracting process
- Responsible for daily contract entry of all finished goods and governance of data accuracy
- Supported growth of business wide sustainability programs through data management between business functions
- Served as backup for Trade Execution Specialist by working closely with Trade and Commodity Logistics teams
- Collaborated with Sales and Risk teams to support price list development and setup
Group Account Executive
Milwaukee Bucks
02.2017 - 03.2018
- Managed a plethora of school programming, group outings, and large Bucks group nights
- Designed customized corporate outing experiences while working with premium and corporate sales teams
- Worked harmoniously with several major Milwaukee companies and universities to plan large scale group initiatives
- Established and maintained relationships with clients for renewals and referrals
Senior Group and Event Sales Consultant
University of Kansas Athletics
05.2016 - 02.2017
- Hired, managed, trained, and supported a team of three sales consultants
- Specialized in working with schools to implement KU Athletics themed educational programming for students of all ages
- Planned and executed corporate outings for some of the largest companies in the Kansas City metro area
- Sold the largest overall group in KU Athletics Fan Relationship Management Center history
Group and Event Sales Consultant
University of Kansas Athletics
01.2015 - 04.2016
- Exceeded my group sales goal by 110% for a football team that finished the season 0-12
- Sold the largest football group in KU Athletics Fan Relationship Management Center history
- Retained 86% of clients after a very subpar football season
- Successfully established Journalism Day, DECA Day, FFA Day, and Greek Life Day for KU Football
Inside Sales Representative
Columbus Blue Jackets
05.2014 - 01.2015
- Sold all Columbus Blue Jackets ticket products
- Built relationships to grow my account base through repeat business and referrals
- Proactively looked for ways to create incremental business opportunities with existing customers
Education
Bachelor of Science - Sports Management
Indiana University Bloomington
Bloomington, IN05.2014
Skills
- Salesforce Certified Administrator
- SAP Super User
- Event Mangement
- Sports and Hospitality Expert
- NetSuite efficient
- Showpad efficient
Certification
- Salesforce Certified Administrator (SCA)
- SAP Super User
Timeline
Revenue Operations and Analytics Associate
Deft
10.2022 - Current
Revenue Operations Specialist
Loadsmart
06.2022 - 08.2022
Sales Operations Coordinator Team Lead
Cargill
08.2019 - 05.2022
Sales Operations Coordinator
Cargill
03.2018 - 07.2019
Group Account Executive
Milwaukee Bucks
02.2017 - 03.2018
Senior Group and Event Sales Consultant
University of Kansas Athletics
05.2016 - 02.2017
Group and Event Sales Consultant
University of Kansas Athletics
01.2015 - 04.2016
Inside Sales Representative
Columbus Blue Jackets
05.2014 - 01.2015
Bachelor of Science - Sports Management
Indiana University Bloomington
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