Kiara Moore
Atlanta,GA
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Director of Ambassadors and Field Marketing
Navet 1804
09.2023 - Current
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Enhanced social media engagement by 40% by introducing interactive campaigns and user-generated content. Assisted/ in recruiting, hiring and training of team members.
Bar Manager
Politan Row
07.2020 - 08.2023
- Successfully launched 10 programs attracting over 500 additional customers and generating additional $15,000 in revenue
- Improved customer satisfaction ratings by 40% through staff training initiatives and personalized service approaches.
- Curated and updated the beverage menu to reflect seasonal trends, increasing customer interest and boosting sales.
- Reduced inventory costs by 20%
Operations Manager
The Goodz
04.2017 - 07.2020
- Developed and managed budgets of up to $50,000 a week, ensuring financial health and resource optimization.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Increased operational efficiency by 75% by implementing new routines and processes for the team.
Education
BBA - Marketing
Clark Atlanta University
Atlanta, GA05-2016
Skills
- Negotiation
- Employee development
- Team management
- Cross-functional team leadership
- Resource allocation
- Sales management
- Problem-solving
- Organizational development
- Client relations
Certification
- TIPS CERTIFIED
- Staff Engagement and Operations - 8 Weeks
- Marketing Training - 10 Weeks
Timeline
Director of Ambassadors and Field Marketing
Navet 1804
09.2023 - Current
Bar Manager
Politan Row
07.2020 - 08.2023
Operations Manager
The Goodz
04.2017 - 07.2020
- TIPS CERTIFIED
- Staff Engagement and Operations - 8 Weeks
- Marketing Training - 10 Weeks
BBA - Marketing
Clark Atlanta University
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