Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kiara Moore

Atlanta,GA

Summary

Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Director of Ambassadors and Field Marketing

Navet 1804
09.2023 - Current
  • Spearheaded innovative approaches to resource allocation and strategic planning.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Enhanced social media engagement by 40% by introducing interactive campaigns and user-generated content. Assisted/ in recruiting, hiring and training of team members.

Bar Manager

Politan Row
07.2020 - 08.2023
  • Successfully launched 10 programs attracting over 500 additional customers and generating additional $15,000 in revenue
  • Improved customer satisfaction ratings by 40% through staff training initiatives and personalized service approaches.
  • Curated and updated the beverage menu to reflect seasonal trends, increasing customer interest and boosting sales.
  • Reduced inventory costs by 20%

Operations Manager

The Goodz
04.2017 - 07.2020
  • Developed and managed budgets of up to $50,000 a week, ensuring financial health and resource optimization.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Increased operational efficiency by 75% by implementing new routines and processes for the team.

Education

BBA - Marketing

Clark Atlanta University
Atlanta, GA
05-2016

Skills

  • Negotiation
  • Employee development
  • Team management
  • Cross-functional team leadership
  • Resource allocation
  • Sales management
  • Problem-solving
  • Organizational development
  • Client relations

Certification

  • TIPS CERTIFIED
  • Staff Engagement and Operations - 8 Weeks
  • Marketing Training - 10 Weeks

Timeline

Director of Ambassadors and Field Marketing

Navet 1804
09.2023 - Current

Bar Manager

Politan Row
07.2020 - 08.2023

Operations Manager

The Goodz
04.2017 - 07.2020

BBA - Marketing

Clark Atlanta University

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Kiara Moore