Kiara Mullen
Yakima,WA
Summary
Dynamic professional with a strong background in leadership training and event planning, honed during my tenure with the U.S. Army. Proven ability to enhance team cohesion and streamline logistics, resulting in improved operational efficiency. Adept at mentoring and fostering relationships, ensuring exceptional customer service and program success.
Overview
4
4
years of professional experience
Work History
Soldier
U.S Army
04.2025 - Current
- Conducted tactical operations in diverse environments to achieve mission objectives.
- Led team training exercises to enhance combat readiness and unit cohesion.
- Implemented safety protocols, ensuring compliance with military regulations.
Staff Member
WV JROTC
08.2022 - 06.2026
- Assisted in planning and coordinating JROTC events to enhance student engagement.
- Facilitated training sessions for cadets, focusing on leadership skills and teamwork development.
- Supported curriculum implementation by preparing instructional materials and resources for classes.
- Organized logistics for community service projects, ensuring smooth execution and participant involvement.
- Collaborated with staff to evaluate program effectiveness and recommend improvements for future initiatives.
- Mentored junior cadets in personal development and goal setting to promote leadership capabilities.
- Streamlined communication processes within the team, enhancing information sharing across departments.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
- Assisted with onboarding new staff members, providing orientation and support.
Staff Member
Union Gap Couguars Basketball Team
06.2022 - 06.2026
- Developed training aids and resources that improved cadet learning outcomes and engagement levels.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Participated in team-building activities to foster teamwork and collaboration.
- Led initiatives to streamline volunteer recruitment processes, improving engagement outcomes.
- Mentored new volunteers, enhancing team cohesion and knowledge sharing.
- Organized community outreach events, increasing program visibility and participation.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Trained new cashiers on operational procedures and customer interaction techniques.
- Implemented strategies to reduce checkout wait times, enhancing customer satisfaction.
- Collaborated with team to maintain store cleanliness and organization standards.
- Managed customer interactions to enhance sales and foster relationships.
- Executed product presentations and demonstrations to drive engagement.
- Trained junior sellers on effective selling techniques and product knowledge.
Education
High School Diploma -
Eisenhower High School
Yakima, WANo Degree -
West Valley High School
Yakima, WASkills
- Event planning
- Leadership training
- Curriculum development
- Volunteer coordination
- Customer service
- Team collaboration
- Communication strategies
- Logistics management
- Conflict resolution
- Cash handling
- Sales support
- Relationship building
- Staff mentoring
- Training program design
- Process improvement
- Cleaning skills
- Cleaning and organization
- Strong teamwork
- Scheduling and coordination
- Leadership qualities
- Attention to detail
- Teamwork and collaboration
- Multitasking Abilities
- Time management
- Team building
- Multitasking
- Logistics coordination
- Decision-making
- Teamwork
- Reliability
- Team leadership
- Goal setting
- Professionalism
- Strategic planning
- Time management abilities
- Adaptability
Extracurricular activities
Varsity Volleyball
Varsity Basketball
Secretary of Environmental club
Member of TEN club
Class representative at West Valley High school
Main Staff member on JROTC
I work for the AAU Union Gap Cougars Girl Basketball team
National Scholars Societs
Timeline
Soldier
U.S Army
04.2025 - Current
Staff Member
WV JROTC
08.2022 - 06.2026
Staff Member
Union Gap Couguars Basketball Team
06.2022 - 06.2026
High School Diploma -
Eisenhower High School
No Degree -
West Valley High School
Top 10% NWYLC
I was awarded With this for my amazing display of leadership out of all leaders at a conference in Pacific Lutheran University.