Hi, I’m
Kiara Negron
Tavares,FL
Summary
Professional with high standards and results-driven approach, prepared for office management roles. Skilled in team collaboration, adaptable to changing needs, and proactive thinking. Proficiencies include administrative management, scheduling, and staff coordination. Known for effective communication, problem-solving, and exceptional organizational skills. Driven to implement innovative solutions that boost efficiency and support organizational goals.
Overview
8
years of professional experience
Work History
TUTORWORKS
Office Manager
06.2022 - 04.2025
Job overview
- Directed day-to-day operations across multiple educational programs, ensuring seamless coordination between districts, schools, parents, and internal teams.
- Led program administration efforts, including student registration, attendance tracking, and school communications, resulting in a 20% increase in student literacy improvement.
- Designed and implemented project management procedures using tools like ClickUp, significantly improving workflow efficiency.
- Managed procurement, calendars, and logistics to maintain consistent program delivery.
- Oversaw vendor and platform accounts (Zoho, Grasshopper), resolving issues and maintaining smooth operational performance.
- Supervised a team of 4 call center staff and delegated tasks to align team output with organizational goals
TUTORWORKS
Administrative Assistant
12.2020 - 06.2022
Job overview
- Provided administrative support to the President, Office Manager, and program managers, organizing program logistics and maintaining accurate student records.
- Managed a tutoring program dedicated to one-on-one studies.
- Gained proficiency in operational tools and contributed to team-wide adoption of process improvements.
- Supported vendor communications and account management under supervision, building foundational experience in operations.
- Developed and executed targeted email campaigns using Microsoft Word's mail merge feature, effectively engaging school district leads and principals to promote contractual partnerships with the tutoring company.
Chuck E. Cheese
Birthday Party Coordinator
04.2017 - 03.2020
Job overview
- Managed customer outreach for scheduled birthday parties, coordinating event details and schedules while leveraging upselling techniques to promote premium party packages and add-ons, ensuring an enhanced guest experience.
- Supervised party hosts and coordinated schedules to guarantee smooth event flow and coverage while also managing last-minute changes.
- Hosted birthday parties while maintaining a 95% customer satisfaction rate through exceptional service and attention to detail.
Education
University of Central Florida
Bachelor of Science from Biology
12.2022
University Overview
- Dean's List (all semesters)
- Tau Sigma Honor Society
Skills
- Hard Skills:
- Vendor & Account Coordination
- Project Management
- Scheduling & Calendar Management
- Workflow Optimization
- Data Entry & Record Maintenance Soft Skills:
- Customer Service & Client Support
- Organizational Excellence
- Team Leadership & Delegation
- Relationship Building
- Clear & Professional Communication
- Problem Solving & Conflict Resolution
- Adaptability & Initiative Technical Skills:
- Zoho CRM
- ClickUp
- Microsoft Office Suite
- Google Workspace
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Office Manager
TUTORWORKS
06.2022 - 04.2025
Administrative Assistant
TUTORWORKS
12.2020 - 06.2022
Birthday Party Coordinator
Chuck E. Cheese
04.2017 - 03.2020
University of Central Florida
Bachelor of Science from Biology
Similar Profiles
Sarahi WalkerSarahi Walker
Remote Tutor at TutorWorksRemote Tutor at TutorWorks
Giselle GarciaGiselle Garcia
Tutor at TutorWorksTutor at TutorWorks
Piper BarrettPiper Barrett
Student Grader at Student GraderStudent Grader at Student Grader
Trisha NapierTrisha Napier
Animal Hospital Director at Mayfair Pet HospitalAnimal Hospital Director at Mayfair Pet Hospital
MICHELENE BUMBREYMICHELENE BUMBREY
Customer Service Specialist at American Health ConnectionCustomer Service Specialist at American Health Connection