Kiara Pabon Velazquez
Merritt Island,FL
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Leader
Panda Express
02.2022 - Current
- Collected, arranged, and input information into database system.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Developed effective improvement plans in alignment with goals and specifications.
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
- Completed cash and credit card transactions accurately using POS software.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
Bachelor of Science - Communication Sciences And Disorders
University of Central Florida
Orlando, FL12.2025
High School Diploma -
Titusville High School
Titusville, FL05.2023
Associate of Arts - Liberal Arts And General Studies
Eastern Florida State College
Cocoa, FL05.2023
Skills
- Goal Setting and Tracking
- Policy and Procedure Enforcement
- Sales Reporting
- Cash handling
- Training Assistance
- Drawer Assignments
- Sales expertise
- Client Service
Certification
Microsoft Word, Powerpoint and excel certified
Languages
Spanish
Native or Bilingual
Timeline
Shift Leader
Panda Express
02.2022 - Current
Bachelor of Science - Communication Sciences And Disorders
University of Central Florida
High School Diploma -
Titusville High School
Associate of Arts - Liberal Arts And General Studies
Eastern Florida State College
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