Summary
Overview
Work History
Education
Skills
Timeline
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Kiara Pieper

Little River,SC

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

5
5
years of professional experience

Work History

Customer Service Associate

Wawa
05.2021 - 03.2024
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.

Sales Associate

Dough Life
02.2019 - 07.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

High School Diploma -

Oak Ridge High School
06.2022

Skills

  • Customer Service
  • Customer Support
  • Problem Resolution
  • Relationship Building
  • Stock replenishment
  • Teamwork and Collaboration
  • Product Knowledge
  • Quality Assurance

Timeline

Customer Service Associate

Wawa
05.2021 - 03.2024

Sales Associate

Dough Life
02.2019 - 07.2019

High School Diploma -

Oak Ridge High School

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Kiara Pieper