Kiara Pierce
Spring,TX
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Bartender
TERRA Restaurant
12.2023 - 08.2024
- Company Overview: MCCS
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Developed good working relationships with fellow employees through effective communication.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Child and Youth Program Assistant
Niko Niko CDC
01.2020 - 12.2023
- Coordinates and conducts activities for children and/or youth ranging in age from 6 weeks to 18 years
- Creates an environment which welcomes participant interest and promotes positive interactions
- Implements program options for children and youth with special requirements
- Demonstrates, instructs, leads and facilitates planned and spontaneous program activities
- Briefs staff, management, and parents on activities
- Conducts inventory on equipment and supplies
Records Clerk
Sterling Medical
01.2019 - 12.2020
- Lead Desk Clerk Answered phones, booked appointments, maintained active duty members medical records, trained new staff with front desk protocols (active duty and contractors)
Referral Management Clerk
Sterling Medical
01.2019 - 12.2019
- Assisted hospital doctors with securing medical appointments off base in host nation and stateside for active duty members and all SOFA status personnel enplaned to US Naval Hospital
Medical Records Clerk
Sterling Medical
01.2018 - 12.2019
- Answered phones, booked appointments, contacted providers to print out sensitive information records, charted in patients online record, trained new staff with front desk protocols (active duty and contractors)
Appointment Line Clerk
Sterling Medical
01.2017 - 12.2018
- Answer phones in a call Center and booked appointments for multiple clinics
Food Service Worker
AAFES
01.2012 - 12.2017
- Prepares a wide selection of cold and hot lunches, on occasion handles cash, controls and counts inventory, floor lead
Bartender
Macaroni Grill
01.2012 - 12.2016
- Mixes and serves premixed alcoholic and nonalcoholic beverages from a full service bar
- Serves liquor, soda, beer, and wine
- Prepares alcoholic drinks by selecting proper premix and garnish
- Prepares garnishes for mixed drinks
- Makes sure to serve alcohol beverages only to authorized patrons
- Collects payment from customers
- Operates Electronic Point of Sales
- Makes change and is accountable for cash fund
- Assists in taking inventory and maintaining records
- Responsible for ordering and maintaining liquor and bar supplies
- Uses dolly to transport beer kegs or other heavy objects
- Keeps bar area clean and keeps area stocked properly at all times
- Washes bar equipment, glassware, and utensils
- May perform other sanitation duties within assigned work area as required
- Waits on customers when necessary
- Ensures bar closing procedures are accomplished, and bar is secured at close of operating hours
Waitstaff
Macaroni Grill
01.2011 - 12.2016
- Performs necessary preparations in assigned area prior to opening the dining room such as; setting the tables, preparing pantry, and other daily preparations
- Presents menu, offers suggestions to patrons, and answers questions about menu items
- Records desired selections from guests and turns in the orders for preparation to the kitchen by an electronic register system
- Serves ordered items and beverages to patrons in a timely manner
- Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Observes dining processes and responds to additional patrons’ requirements by inquiring of their needs
- Replenishes utensils, refills water glasses and is alert to patron spills or other special needs
- Concludes dining experience by acknowledging choice of club and inviting patrons to return
- Clears and cleans table and the immediate area as needed
- Resets the table in preparation for the next guests
- Issues checks and accepts payment by processing credit card transactions and cash in accordance with cash handling requirements
Store Assistant
AAFES
01.2012 - 12.2012
- Accomplishes price changes, merchandise inquiries, merchandise inventory, on rare occasion supervises staff of specific departments within retail store, completes special orders (rain checks, catalog orders, customer convenience orders), operate cash register, assist in arranging space on sale floor, setting up promotional fixtures and displays promotional items
- Cash handling, inventory control, supervisory skills
Cashier
AAFES
01.2010 - 12.2011
- Checkout customer items, restock front counter, restock refrigerators
- Many skills with money, counting, and advance cash handling
Program Assistant
MCCS
01.2009 - 12.2010
- Company Overview: (Kishaba Youth & Foster Teen Center)
- Training and programming, cash handling, supervising children ages 10-18
- Opened and secured building
- Part Time Desk Clerk (answering phones, daily counts, adding/subtracting/editing customer information)
- (Kishaba Youth & Foster Teen Center)
Recreation Assistant
Kadena Services
01.2008 - 12.2008
- Company Overview: (Kadena Youth Center)
- Training and programming, cash handling, supervising children ages 9-12
- Open and Secured building
- Part Time Desk Clerk (answering phones, daily counts, adding/subtracting/editing customer information)
- (Kadena Youth Center)
Recreation Aide
Kadena Services
01.2007 - 12.2008
- Company Overview: (Kadena Teen Center)
- Training and programming, cash handling, supervising teenagers
- Due to longevity acting supervisor
- Part Time Desk Clerk (answering phones, daily counts, adding/subtracting/editing customer information) Assists in planning, coordinating and conducting activities for program participants
- Creates an environment which welcomes participant interest and promotes positive interactions
- Implements daily schedules and activity plans to ensure age/stage appropriateness
- Briefs staff, management, and parents on activities
- Conducts inventory on equipment and supplies
- (Kadena Teen Center)
Cashier
AAFES
01.2006 - 12.2006
- Checkout customer items, restock front counter, restock refrigerators
- Many skills with money, counting, and advance cash handling
Cashier
AAFES
01.2005 - 12.2005
- Checkout customer items, restock front counter, restock refrigerators
- Many skills with money, counting, and advance cash handling
Education
General Studies -
University Of Maryland Asia
HIGH SCHOOL DIPLOMA/GED -
Kaiserslautern High School
Skills
- Cash Handling
- Counting
- Advanced Cash Management
- Inventory Control
- Supervisory Skills
- Bar restocking
- Health codes compliance
- Safe service compliance
- Changing beer kegs
- Preparing garnishes
- Security control
- Classroom recordkeeping
- Recreation planning
- Childcare
- Child development support
- Housekeeping
- Group leadership
- Care management
- Medical office administration
- Paperwork coordination
- Appointment management
- Typing and filing
- Reminder calls
- Patient callbacks
- Schedule patients
Certification
- Adult and Pediatric First Aid/CPR/AED, 02/06/16, 02/06/18
- Adult and Pediatric First Aid/CPR, 02/06/18, 11/15/25
- Food Safety Supervisor/Manager Course, 12/11/14, 12/11/19
Otherphone
080-3901-6292
Languages
English
Professional
Spanish
Limited
Japanese
Limited
Timeline
Bartender
TERRA Restaurant
12.2023 - 08.2024
Child and Youth Program Assistant
Niko Niko CDC
01.2020 - 12.2023
Records Clerk
Sterling Medical
01.2019 - 12.2020
Referral Management Clerk
Sterling Medical
01.2019 - 12.2019
Medical Records Clerk
Sterling Medical
01.2018 - 12.2019
Appointment Line Clerk
Sterling Medical
01.2017 - 12.2018
Food Service Worker
AAFES
01.2012 - 12.2017
Bartender
Macaroni Grill
01.2012 - 12.2016
Store Assistant
AAFES
01.2012 - 12.2012
Waitstaff
Macaroni Grill
01.2011 - 12.2016
Cashier
AAFES
01.2010 - 12.2011
Program Assistant
MCCS
01.2009 - 12.2010
Recreation Assistant
Kadena Services
01.2008 - 12.2008
Recreation Aide
Kadena Services
01.2007 - 12.2008
Cashier
AAFES
01.2006 - 12.2006
Cashier
AAFES
01.2005 - 12.2005
General Studies -
University Of Maryland Asia
HIGH SCHOOL DIPLOMA/GED -
Kaiserslautern High School
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