Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Accomplishments
Websites
Timeline
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Kiara Pledger-Williams

Newport News,VA

Summary

As an entry-level Software Testing & Quality Assurance professional, I offer a strong foundation in technical knowledge and disciplined work ethic, backed by an Associate's degree in Technical Management and diverse military experience. I hold certifications in Manual Quality Assurance Testing, Scrum Product Ownership, and Advanced Scrum techniques, preparing me for dynamic software development. Proficient in Lean Six Sigma, I focus on process optimization to deliver high-quality results in testing projects.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Intern

Careerist Inc.
07.2023 - 09.2023
  • Testing Web and Mobile (iOS, Android) applications
  • Tracking and reporting issues with Jira
  • Developing, maintaining and executing test cases using TestRail
  • Performing black-box, functional, UI, smoke and regression testing
  • Responsible for compatibility testing on a variety of platforms and devices
  • Participating in daily stand-ups and sprint planning

Aviation Structural Mechanic

United States Navy
07.2008 - 11.2022
  • Effective Leadership & Team Management: Led teams of up to 72 personnel, achieving a 97% readiness rate and managing 653 personnel effectively.
  • Attention to Detail & Quality Assurance: Conducted meticulous documentation, audits, and root cause analysis, ensuring high-quality outcomes. Employed data-driven analysis for continuous improvement.
  • Process Optimization: Streamlined processes, saving $1.7M and reducing backlog by 28%, while optimizing resource allocation.
  • Standards Adherence: Maintained strict compliance with Federal, State, and Military regulations, conducting comprehensive audits and inspections.

Education

Bachelor of Science - Technical Management, Information Technology

Embry-Riddle Aeronautical University - Daytona Beach
Daytona Beach, FL
05.2025

Associate of Arts - Technical Management

Embry-Riddle Aeronautical University - Daytona Beach
Daytona Beach, FL
11.2023

Skills

  • Platforms: Mac OS X, Windows, iOS, Android, Linux
  • Mobile Testing: Android Studio, Xcode, ADB, BrowserStack
  • Bug Tracking: Jira, TestRail
  • Web Testing: Chrome DevTools
  • Testing Types: Functional, UI, Smoke, Regression, Exploratory
  • Active DoD Secret Clearance

Affiliations

  • ScrumAlliance

Certification

  • Google IT Automation with Python - 2024
  • Software Testing and Automation Specialization, University of Minnesota - 2024
  • Manual Quality Assurance Software Tester, Careerist - 2023
  • Certified Scrum Product Owner (CSPO), Scrum Alliance - 2022
  • Professional Scrum Master I (PSM-I), Scrum.org - 2022
  • SAFe 5.1 Advanced Scrum Master (SASM), Scaled Agile – 2022
  • Computer Operator Apprenticeship, U.S. Department of Labor, 2019
  • Lean Six Sigma Green Belt, Naval Aviation Enterprise – 2018

Accomplishments

  • Honorable Discharge11/2022
  • National Defense Service Medal, Global War on Terrorism Service Medal, Global War on Terrorism Expeditionary Medal, Good Conduct Medal (4), Navy and Marine Corp Achievement Medal (5)

Timeline

Intern

Careerist Inc.
07.2023 - 09.2023

Aviation Structural Mechanic

United States Navy
07.2008 - 11.2022

Bachelor of Science - Technical Management, Information Technology

Embry-Riddle Aeronautical University - Daytona Beach

Associate of Arts - Technical Management

Embry-Riddle Aeronautical University - Daytona Beach

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Kiara Pledger-Williams