Kiara Ragsdale
Mays Landing,NJ
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Caregiver
Delta Community Care Services
01.2021 - Current
- Provided personalized care and assistance to elderly clients, ensuring their comfort, safety, and well-being
- Assisted with activities of daily living (ADLs), including bathing, dressing, grooming, and medication reminders
- Prepared nutritious meals and managed dietary requirements, considering individual preferences and restrictions
- Fostered a supportive and friendly atmosphere, engaging clients in meaningful conversations and activities
- Managed household tasks such as light housekeeping and laundry to maintain a clean and organized living space
- Collaborated with medical professionals and family members to ensure a comprehensive care plan.
Caregiver Assistant
01.2020 - Current
- Supported senior residents with mobility challenges, utilizing transfer techniques and mobility aids
- Assisted in planning and leading recreational activities, promoting physical and mental stimulation
- Offers companionship and emotional support, creating a positive and uplifting environment
- Coordinated with other staff members to ensure consistent care and seamless operations.
Customer Service Technician
CIGNA
04.2019 - 03.2021
- Provides technical assistance and guidance to client questions and complaints
- Utilized independent judgment, evaluated and recommended solution to meet user needs
- Resolved complex issues or malfunctions of system applications, websites and software
- Defined client problems quickly and resolved the majority of issues within a specific time frame
- Documents and tracks client inquiries, coordinates appropriate response and follows up to ensure client satisfaction.
Seasonal Service Representative
WEISMAN CHILDREN'S MEDICAL DAY CARE AND OUTPATIENT CENTER
08.2017 - 04.2019
- Make families feel at home and guide them through facilities
- Addressed concerns, needs or complaints quickly
- Worked as a team member to ensure the best service was provided
- Record keeping and confidentiality
- Thanked customers for their visit and created a connection to ensure their return interpersonal abilities to establish rapport with clients and their families
- Adept at maintaining a safe and comfortable environment.
Education
Certified Nursing Assistant (CNA) Program -
Hillendell Medical Training
05.2019
High School Diploma - undefined
Atlantic city High School
2019
Skills
- Compassionate and patient approach to caregiving
- Strong understanding of eldercare principles and techniques
- Excellent interpersonal and communication skills
- Proficient in assisting with activities of daily living
- Medication management and reminders
- Basic medical knowledge and emergency response skills
- Organizational skills for managing household tasks
- Adaptability and flexibility in dynamic caregiving situations
- First Aid and Safety
- Cardiopulmonary Resuscitation (CPR)
Certification
- PCA - Personal Care Aide
Timeline
Caregiver
Delta Community Care Services
01.2021 - Current
Caregiver Assistant
01.2020 - Current
Customer Service Technician
CIGNA
04.2019 - 03.2021
Seasonal Service Representative
WEISMAN CHILDREN'S MEDICAL DAY CARE AND OUTPATIENT CENTER
08.2017 - 04.2019
Certified Nursing Assistant (CNA) Program -
Hillendell Medical Training
High School Diploma - undefined
Atlantic city High School
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