Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Overview
16
16
years of professional experience
Work History
ISS Teacher/Teacher's Assistant
School District Of Manatee County
12.2023 - Current
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Chief Operation Officer
The D.L. Randall Foundation, Inc
08.2016 - 11.2023
Developed and incorporated community-based programs to meet various needs and monitored each program's effectiveness.
Translated governing board directives into actionable front-line service policies to meet participant needs.
Collaborated with team members to identify and accomplish agency objectives.
Enrolled new members in program, gathering personal information and administering new member survey questions.
Instilled positive behavioral habits through enforcement of school rules and program policies and procedures.
Enforced rules to teach manners and maintain safe environment.
Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Enhanced student engagement by developing and implementing innovative after-school programs.
Supervised up to 60+ students during outdoor exercise periods, monitoring group and individual safety.
Pharmacy Technician
South Bay Hospital
11.2011 - 10.2015
Assisted pharmacist with clearing high volume of problem prescriptions to maintain optimal team efficiency.
Reviewed and monitored patient medication files and lab data in hospital setting.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Verified and filled over 50 prescriptions per day in busy hospital pharmacy setting.
Managed medication stocks, including conducting counts, labeling products and maintaining controls.
Created new customer profiles and updated information in pharmacy computer systems.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
Scheduled and confirmed patient appointments with patients and healthcare professionals.
Registering patients for testing, verify insurance, patient’s prescription and accepting copays for outpatient procedures.
Answered incoming call from patients regarding medical bills from over nine hospital facilities.
Recognized by management for providing exceptional customer service.
Answered phone calls and messages for [10]-physician medical facility, scheduling appointments, and handling patient inquiries.
Education
Bachelor of Social Work - Social Work
Saint Leo University
Saint Leo, FL
4 2018
Associate of Arts -
Hillsborough Community College
Tampa, FL
2016
Certification - Pharmacy Technician
Concorde Career Institute
Tampa, FL
2 2006
Skills
Conflict mediation
Employee database management
Performance improvements
Recruiting and Hiring
Stocking shelves
Pharmacy operations
Proper labeling procedures
Preparing bulk medications
Supporting pharmacy operations
Advocacy
Program support
Activity implementation
Program coordination
Student Engagement
Accomplishments
Child Care Facility Rules and Regulations
Health, Safety and Nutrition
Identifying and Reporting Child Abuse and Neglect
Child Growth and Development Behavioral Observation and Screening